Can't install BonVoyage or Freetime (contains error report) ADDED PICTURE

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jordinary:
Most people are having trouble playing th game but i cant even get mine to install! I bought Freetime and Bon Voyage two days ago along with nightlife. nightlife gives me no problems, its on my system right now
but when I try to install FT and BV its say that there has been an error with EAGamesAutoStart.exe or something like that then it gives me the option to send an error report. So can anyone help? I mean i would prefer not to take them back (they were on sale for $19.99 AUS!)

I found the error report it said:

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="Autorun.exe" FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="AutoRun.exe" SIZE="703552" CHECKSUM="0xE38D285" BIN_FILE_VERSION="1.4.0.356" BIN_PRODUCT_VERSION="1.4.0.356" PRODUCT_VERSION="1.4.0.356" FILE_DESCRIPTION="Electronic Arts AutoRun" COMPANY_NAME="Electronic Arts Inc." PRODUCT_NAME="Electronic Arts AutoRun" FILE_VERSION="1.4.0.356" ORIGINAL_FILENAME="AutoRun7.exe" INTERNAL_NAME="AutoRun7.exe" LEGAL_COPYRIGHT="© Electronic Arts Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xACD6A" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.4.0.356" UPTO_BIN_PRODUCT_VERSION="1.4.0.356" LINK_DATE="01/11/2008 14:36:23" UPTO_LINK_DATE="01/11/2008 14:36:23" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x7D737C09" BIN_FILE_VERSION="5.1.2600.5512" BIN_PRODUCT_VERSION="5.1.2600.5512" PRODUCT_VERSION="5.1.2600.5512" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5512 (xpsp.080413-2111)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF44A2" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5512" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5512" LINK_DATE="04/14/2008 00:11:24" UPTO_LINK_DATE="04/14/2008 00:11:24" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>


for a better view try http://i256.photobucket.com/albums/hh186/jordinary95/Grr.jpg

keep in mind that picture was taken almost immediately after I put the disk in. So the installer never even started. It just gives me that message with BV and FT. All my games (including Base-Game The Sims 2) have been patched if that helps.

amc462000:
your post : Most people are having trouble playing th game but i cant even get mine to install! I bought Freetime and Bon Voyage two days ago along with nightlife. nightlife gives me no problems, its on my system right now
but when I try to install FT and BV its say that there has been an error with EAGamesAutoStart.exe or something like that then it gives me the option to send an error report.

How can you get the error "EAGamesAutoStart.exe" with FT and BV both?  Please explain what you did to have that happen, i.e. you tried to install FT and when that happened you then tried with BV and got this error also? or what?

jordinary:
Yeah sorry about that. Added pictures and extra info. As soon as I put the disc in I get that message. It didn't happen with Nightlife though. i bought that on the same day, same place, same price.

amc462000:
computer details please:  what operating system are you using?  is this a pc or laptop? you have updated DirectX?  What media player do you have installed? and did you recently install a new printer?

caffeinated.joy:
Also processor, RAM, free space on your hard drive and video card info please :)

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