Game crashes
(1/1)
anidup:
Hi, I have read the previous threads regarding game crashes, and am not sure if my game crashes due to my graphics card, which was installed on 11 March 2009, or if something else is wrong. The gameplay is fine, but as soon as my adult must age into an elder, the game sounds funny, then informs me that there was an error and the game will now shut down. It has happened in two different houses, I moved them out and back into the house (a maxis house) and put furniture back in. It kept on happening. I went to another house, and succeeded in playing three sim days without any hassles, but when that adult had to age, the same thing happened. In this house the teen did grow into an adult without any problems.
The other thing is that when I move the mouse around the house to get the screen to other parts, it seems as if "picture" flickeres, but not totally off, that for while I move the ouse around. The mouse is quite old, so I tried my son's newer one, the same thing happened.
My harddrive, screencard, cpu and ram was all bought and installed 11 March 2009.
I have a LCD screen 19" wide. What should the resolution be?
If you need more info, please tell me what more you need. I am at my wits end right now.
I am including the error that is in the log.
Exception time: 05/10/2009, at 12:55:04.
Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.
Current thread ID: 3952 (0x00000f70).
Version information:
Application/module path: C:\Program Files\EA GAMES\The Sims 2 Mansion and Garden Stuff\TSBin\Sims2ep9.exe
Application/module version name: The Sims 2 EP9
Application/module version: 1.17.0.66
System version: Windows NT 5.1
System memory: 2048 Megabytes total, 312 Megabytes free.
Application/module configuration: ReleaseSRT
Extra Exception Data:
Shutdown: 0
HostName: COMPUTER
MemoryUsage: 1080612K
Neighborhood Name: Belladonna Cove
Neighborhood Prefix: E001
Lot Name: Dynasty Dwelling – 4BR 4.5BA
Family Name: Allbright
Extra Exception Data End:
Exception module: C:\Program Files\EA GAMES\The Sims 2 Mansion and Garden Stuff\TSBin\Sims2ep9.exe.
Exception address: 0x007bcec5. Section:Offset: 0x01:0x003bbec5.
Registers
EAX: 0249f090
EBX: 00000000
ECX: 1fe1a6c0
EDX: 61746854
ESI: 20a6d070
EDI: 1de09e30
CS:EIP: 001b:007bcec5
SS:ESP: 0023:0249f01c EBP:23016bcc
DS:0023 ES:0023 FS:003b GS:0000
Flags: 00210202
Loaded Modules
Address Size Module Path
----------------------------------------------------------------------------------------------
0x00400000 28946432 Sims2ep9.exe C:\Program Files\EA GAMES\The Sims 2 Mansion and Garden Stuff\TSBin\Sims2ep9.exe
0x7c900000 716800 ntdll.dll C:\WINDOWS\system32\ntdll.dll
0x7c800000 1007616 kernel32.dll C:\WINDOWS\system32\kernel32.dll
0x4fdd0000 1728512 d3d9.dll C:\WINDOWS\system32\d3d9.dll
0x6d990000 24576 d3d8thk.dll C:\WINDOWS\system32\d3d8thk.dll
0x77f10000 299008 GDI32.dll C:\WINDOWS\system32\GDI32.dll
0x7e410000 593920 USER32.dll C:\WINDOWS\system32\USER32.dll
0x77c10000 360448 msvcrt.dll C:\WINDOWS\system32\msvcrt.dll
0x77dd0000 634880 ADVAPI32.dll C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 598016 RPCRT4.dll C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 69632 Secur32.dll C:\WINDOWS\system32\Secur32.dll
0x77c00000 32768 VERSION.dll C:\WINDOWS\system32\VERSION.dll
0x76b40000 184320 WINMM.dll C:\WINDOWS\system32\WINMM.dll
0x76390000 118784 IMM32.dll C:\WINDOWS\system32\IMM32.dll
0x75a70000 135168 MSVFW32.dll C:\WINDOWS\system32\MSVFW32.dll
0x7c9c0000 8482816 SHELL32.dll C:\WINDOWS\system32\SHELL32.dll
0x77f60000 483328 SHLWAPI.dll C:\WINDOWS\system32\SHLWAPI.dll
0x5d090000 630784 COMCTL32.dll C:\WINDOWS\system32\COMCTL32.dll
0x73b50000 94208 AVIFIL32.dll C:\WINDOWS\system32\AVIFIL32.dll
0x774e0000 1298432 ole32.dll C:\WINDOWS\system32\ole32.dll
0x77be0000 86016 MSACM32.dll C:\WINDOWS\system32\MSACM32.dll
0x77120000 569344 OLEAUT32.dll C:\WINDOWS\system32\OLEAUT32.dll
0x71ab0000 94208 WS2_32.dll C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 32768 WS2HELP.dll C:\WINDOWS\system32\WS2HELP.dll
0x73f10000 376832 DSOUND.dll C:\WINDOWS\system32\DSOUND.dll
0x71ad0000 36864 WSOCK32.dll C:\WINDOWS\system32\WSOCK32.dll
0x629c0000 36864 LPK.DLL C:\WINDOWS\system32\LPK.DLL
0x74d90000 438272 USP10.dll C:\WINDOWS\system32\USP10.dll
0x773d0000 1060864 comctl32.dll C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
0x76d60000 102400 IPHLPAPI.dll C:\WINDOWS\system32\IPHLPAPI.dll
0x5ad70000 229376 uxtheme.dll C:\WINDOWS\system32\uxtheme.dll
0x76d40000 98304 MPRAPI.dll C:\WINDOWS\system32\MPRAPI.dll
0x77cc0000 204800 ACTIVEDS.dll C:\WINDOWS\system32\ACTIVEDS.dll
0x76e10000 151552 adsldpc.dll C:\WINDOWS\system32\adsldpc.dll
0x5b860000 348160 NETAPI32.dll C:\WINDOWS\system32\NETAPI32.dll
0x76f60000 180224 WLDAP32.dll C:\WINDOWS\system32\WLDAP32.dll
0x76b20000 69632 ATL.DLL C:\WINDOWS\system32\ATL.DLL
0x76e80000 57344 rtutils.dll C:\WINDOWS\system32\rtutils.dll
0x71bf0000 77824 SAMLIB.dll C:\WINDOWS\system32\SAMLIB.dll
0x77920000 995328 SETUPAPI.dll C:\WINDOWS\system32\SETUPAPI.dll
0x77b40000 139264 appHelp.dll C:\WINDOWS\system32\appHelp.dll
0x72410000 106496 mydocs.dll C:\WINDOWS\system32\mydocs.dll
0x769c0000 737280 USERENV.dll C:\WINDOWS\system32\USERENV.dll
0x76f20000 159744 DNSAPI.dll C:\WINDOWS\system32\DNSAPI.dll
0x76fc0000 24576 rasadhlp.dll C:\WINDOWS\system32\rasadhlp.dll
0x59a60000 659456 DbgHelp.dll C:\WINDOWS\system32\DbgHelp.dll
0x76bf0000 45056 psapi.dll C:\WINDOWS\system32\psapi.dll
0x74720000 311296 MSCTF.dll C:\WINDOWS\system32\MSCTF.dll
0x76ee0000 245760 rasapi32.dll C:\WINDOWS\system32\rasapi32.dll
0x76e90000 73728 rasman.dll C:\WINDOWS\system32\rasman.dll
0x76eb0000 192512 TAPI32.dll C:\WINDOWS\system32\TAPI32.dll
0x72d20000 36864 wdmaud.drv C:\WINDOWS\system32\wdmaud.drv
0x76c30000 188416 WINTRUST.dll C:\WINDOWS\system32\WINTRUST.dll
0x77a80000 610304 CRYPT32.dll C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 73728 MSASN1.dll C:\WINDOWS\system32\MSASN1.dll
0x76c90000 163840 IMAGEHLP.dll C:\WINDOWS\system32\IMAGEHLP.dll
0x72d10000 32768 msacm32.drv C:\WINDOWS\system32\msacm32.drv
0x77bd0000 28672 midimap.dll C:\WINDOWS\system32\midimap.dll
0x73ee0000 16384 KsUser.dll C:\WINDOWS\system32\KsUser.dll
0x755c0000 188416 msctfime.ime C:\WINDOWS\system32\msctfime.ime
0x08210000 2904064 xpsp2res.dll C:\WINDOWS\system32\xpsp2res.dll
0x68000000 221184 rsaenh.dll C:\WINDOWS\system32\rsaenh.dll
0x75e60000 77824 cryptnet.dll C:\WINDOWS\system32\cryptnet.dll
0x722b0000 20480 SensApi.dll C:\WINDOWS\system32\SensApi.dll
0x4d4f0000 364544 WINHTTP.dll C:\WINDOWS\system32\WINHTTP.dll
0x76fd0000 520192 CLBCATQ.DLL C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 806912 COMRes.dll C:\WINDOWS\system32\COMRes.dll
0x4f680000 2125824 dxdiagn.dll C:\WINDOWS\system32\dxdiagn.dll
0x74ef0000 32768 wbemprox.dll C:\WINDOWS\system32\wbem\wbemprox.dll
0x75290000 225280 wbemcomn.dll C:\WINDOWS\system32\wbem\wbemcomn.dll
0x74ed0000 57344 wbemsvc.dll C:\WINDOWS\system32\wbem\wbemsvc.dll
0x75690000 483328 fastprox.dll C:\WINDOWS\system32\wbem\fastprox.dll
0x76080000 413696 MSVCP60.dll C:\WINDOWS\system32\MSVCP60.dll
0x767a0000 77824 NTDSAPI.dll C:\WINDOWS\system32\NTDSAPI.dll
0x73760000 307200 ddraw.dll C:\WINDOWS\system32\ddraw.dll
0x73bc0000 24576 DCIMAN32.dll C:\WINDOWS\system32\DCIMAN32.dll
0x6d910000 462848 D3DIM.DLL C:\WINDOWS\system32\D3DIM.DLL
0x60000000 360448 ijl15.dll C:\Program Files\EA GAMES\The Sims 2 Mansion and Garden Stuff\TSBin\ijl15.dll
Call stack:
0x0001:0x003bbec5 C:\Program Files\EA GAMES\The Sims 2 Mansion and Garden Stuff\TSBin\Sims2ep9.exe GZDllGetGZCOMDirector() + 3857313
Stack data: (ESP is 0x0249f01c)
0x0249ee9c 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0249eebc ffffffff ffffffff 00000000 00000000 00000000 00000000 00000000 00000000
0x0249eedc 34fcffff 00000000 33040000 00000000 00000000 0000f0ff 00000000 00000000
0x0249eefc 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0249ef1c 00000000 00000000 00000000 00000000 00000000 0000f0ff 00000000 00000000
0x0249ef3c 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0249ef5c 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0249ef7c 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0249ef9c 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0249efbc 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0249efdc 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0249effc 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0249f01c f0462f01 70d0a620 c08b6f6e 54687461 33e94000 08000000 909ee01d 724d4000
0x0249f03c 74b5f100 a0db06fb 90f04902 c06b0123 70d0a620 cc6b0123 00000000 73697469
0x0249f05c f8357223 00146343 6f6d706f f0462f01 88d06e52 88d06e52 90d06e52 00000000
0x0249f07c b0f04902 68e21a01 02000000 a15df200 c06b0123 00000000 70d0a620 50000000
0x0249f09c cc6b0123 70d0a620 d8357223 64656264 24650700 1cf14902 70ee1a01 00000000
0x0249f0bc 13a4f200 c06b0123 70d0a620 70d0a620 50000000 88d46e52 309ee01d 00000000
0x0249f0dc 00006e73 696f0000 304e4821 00010056 00000002 00000000 00000000 00000000
0x0249f0fc 00000000 00000000 00006e73 696f0000 00000000 00000000 00000000 00000000
0x0249f11c 1cf24902 38f41a01 00000000 d17bf900 c06b0123 70d0a620 60e37b00 70d0a620
0x0249f13c 00d72c01 480bb004 6882f223 d4859754 78974d23 b0d16e52 00010000 f8864700
0x0249f15c 6017b004 f7b16efc 6882f200 b7000000 4008430c 80000000 f7b16efc fa32051c
0x0249f17c f123d4ff 77384885 70d0a620 62642465 b7000000 01000000 f7b16efc fa32051c
Instruction data: (EIP is 0x007bcec5)
0x007bce45 8b c6 5e 5b c2 04 00 cc cc cc cc 83 ec 18 56 8b f1 8b 4e 30 8b 01 57 8d 54 24 0a 52 ff 50 14 8d
0x007bce65 46 18 8b c8 8b 39 8b 41 04 3b f8 8b 51 08 8b 49 0c 89 54 24 18 75 09 8b 49 fc 8d b9 80 00 00 00
0x007bce85 8a 44 24 0a 84 c0 74 51 8b 4e 30 8b 01 8d 54 24 0b 52 ff 50 14 8b 4e 30 8b 01 8d 54 24 0c 52 ff
0x007bcea5 50 24 8a 4c 24 0b 84 c9 8b 44 24 28 8b 54 24 0c c7 00 00 00 00 00 74 05 8b 4f e0 eb 03 8b 4f ec
0x007bcec5 8b 0c 91 85 c9 74 1c 8b 11 50 8b 44 24 28 50 ff 12 5f 5e 83 c4 18 c2 08 00 8b 4c 24 28 c7 01 00
0x007bcee5 00 00 00 5f 5e 83 c4 18 c2 08 00 83 ec 0c 53 56 57 33 db 6a 14 8b f9 89 5c 24 10 e8 06 ed 69 00
0x007bcf05 8b f0 83 c4 04 3b f3 74 2c 89 5e 04 89 5e 08 6a 08 89 5e 0c e8 05 1a c5 ff 89 46 04 89 46 08 8d
0x007bcf25 48 08 89 4e 0c 88 18 83 c4 04 c7 06 f0 46 2f 01 89 5e 10 eb 02 33 f6 8b 44 24 0c 3b f0 74 25 3b
amc462000:
if you pull out your downloads folder does it still happen? List your computer specs, including graphics card please.
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