error message during installation

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Augiedoggy:
I am receiving the following message "fullbuild1.package doesn't match the file in setup's .cab file. The medium which you are running from may be corrupt."   Please help as I am no computer wiz.  I play the Sims 2 with no problems.  I have already taken game back to Best Buy exchanged it but I am still getting this message.  Thanks if you can help.

Razamataz:
I beleave that has to do with disk emulators on some DVD setups there is more information on that at the sims 3 in the help area

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