Heeellllp

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xLucianex:
Error Code:   -5005 : 0x8000ffff
Error Information:
>Kernel\KernelMedia.cpp (95)
>SetupNew\setup.cpp (851)
PAPP:
PVENDOR:Electronic Arts (http://www.TheSims3.com)
PGUID:C05D8CDB-417D-4335-A38C-A0659EDFD6B8
$15.0.0.498
@Windows Vista Service Pack 2 (6002)
IE Version: 8.0.6001.18813


I get that when I try unistalling the game :(

I tried updating the game, and it kept saying invalid file found >~< Soo... I removed Everything and it still wouldnt update. So now I want to unistall it and try reinstalling the whole game.

http://i26.tinypic.com/29qi9w0.jpg (ignore the background crap)

Any help.....? :(

Chaavik:
I suggest contacting EA Support. Looks like an issue between Vista and Sims 3.Try MATY and see if you can find a solution in the Sims 3 section there. There's usually a score of threads where people have figured out how to resolve issues with XP/Vista and Sims 3.

xLucianex:
I've looked for anwsers, I had a friend try helping me. We cant figure out whats wrong with my disk. I looked on Sims 3's site. Their stupid help section doesn't seem to work.

caffeinated.joy:
Have you actually contacted EA about this though?

xLucianex:
I tried their help section, it requires you to log in and wont accept a username or password.

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