Installation issue. (Solved)
Cindra:
Ok so I'm having to re-install everything again, but I'm having a major problem this time around.
I install everything just fine up to Seasons, after that any stuff pack or expansion I try to install gives me an error after the "please wait..."
"EA AutoRun has encountered a problem and needs to close" or something along those lines. I check my start>all programs>ea games and low and behold there was the EP/SP that apparently gave me this error.
I try to uninstall it and it won't uninstall. It says it's already been uninstalled. Also, It's not listed on the Control Panel>Change/Remove Programs
I'm so confused on what to do. I even tried the Revo-Uninstaller and it doesn't list the EP/SP. Does anybody know why this is happening? I've never had this problem before and can't really think of what to do to resolve it. Thank in advance for any help. :)
Theraven:
Check whether the files are really gone, and that there is no folder named "EA Games" in the documents folder, or under program files at the C: drive.
You can also try uninstalling it by using the control panel. The built-in uninstaller doesn't always do its job (thanks a bunch for your faulty games, EA... :mad: )
Afterwards, check if all the files are gone.
You might also want to look in at the "reclaim your game" site to make sure it's not SecuRom that is the badguy... it came with either Seasons or FreeTime, and every EP/SP since then.
Cindra:
Thank you for the reply theraven. The files are no where to be found on this computer. I was reading over SecuRom, and I'm highly doubtful that is the case. This all starts with Celebrations SP and the list of games with SecuRom didn't include Celebrations. (I'm using the original disks as well)
I was also reading a different post and someone mentioned that there could be corrupted files under this user name. I'm wondering if that's true or not. If it is, does anybody know how to find corrupted files? Or maybe a program that could find them for me so I could remove them?
Thanks for all your help.
EDIT: Just tried installing on a different user account. Nothing changed, I'm still getting same annoying error after the installation reaches 100%.
BlooM:
It is possible that there are still register key's left from your previous installation, they might mess up the installation.
Download regclean, it also can help to fix register problems.
Cindra:
Thanks for the tip BlooM. I have CCleaner and already cleaned registry. I even tried turning off anti-virus, updated drivers for graphics card, even tried a system restore. And someone mentioned to change the name of your InstallShield folder, and I did- Still nothing changes.
I also ran a virus scan to make sure I didn't have malware/adware preventing me from installing the EP and SP's. - No change.
It's only allowed me to install Base game, Uni, NL, both holiday party/stuff pack, Family Fun, Glamour Life, OFB, Pets, Seasons.
I still have several EP and SP's left to install and my computer is not letting me. I get that stupid error message after it gets to 100% and goes to "please wait...". This is the point where it should say "This product will now insure your sims 2 is up to date" ect.
I appreciate all your help. I'm not a computer wiz and most likely messed something up, but I'm not sure of what.
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