Advice & Help Request

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Ldyvamp:
Bloom you have been a godsend. I installed the new version of direct x you gave me and and updated the driver at the link I posted that you confirmed. With those updates I was finally able to get the game to run. It booted and I was able to play a little while and that darn blasted blue screen with the rotating hourglass came up again, even with this new video card so the problem as to be something else. I am pretty sure it my be this...

I found out that a driver for one of my system devices is out of date. It's this: Intel (R) 82801DB PCI Bridge - 244E Where can I find an update for this driver? I contacted Dell support and they won't even answer this question for me because my computer is no longer under warranty. If you could help me with this last thing, I would be so very grateful. I cannot tell you how much I appreciate all your help!

BlooM:
Still could be a memory issue.
Next time when the screens appears hit ctrl alt delete and look at the memory usage at the 3rd tab on the task manager.(it think its called performance)
But its also possible this is caused by a hack, a timer hack or maybe a outdated one.
I would try to play the game without any hacks, even the insimenator.

Go here to update the intel drivers:
http://www.intel.com/support/detect.htm?iid=dc_spotlight_home1
And run the update utility

And there is another thing you need to check.
Right click the my compter icon on your desktop and choose properties.
Wat does your system say on the memory installed?

If it still says 1024mb then your comp doesn't recognize the 2nd memory bank installed....:(

This could be a setting that needs to be changed in the BIOS settings but in the worsed case you need to update your main(mother)board
Its something you best ask a person that has done this before, dont do this yourself!

Ldyvamp:
How do I check the settings in BIOS to see if they need to be changed? It is still only registering 1 gig. I'd like to check this before I get a motherboard upgrade. I went and had the Intel update utility scan my computer and and it gives me this: Graphics driver is up to date. But the audio driver, Wireless networking and Wired networking drivers are not. All it says is: This device is unknown or unsupported. Please contact the manufacturer for possible updates. It does not give me a link or update the drivers I need. So I still need this updated: Intel (R) 82801DB PCI Bridge - 244E

BlooM:
I am almost sure its a update for your harddisk drivers, dont worry to much about it.
Had a look here but not sure wich one you need.
http://downloadcenter.intel.com/SearchResult.aspx?lang=eng
search for 82801DB PCI Bridge
Wat you could do is download the software updates and put them all in one folder(subfoldered if desired)
Then go to your device management*, look up the Intel (R) 82801DB PCI Bridge - 244E(prolly located in your system devices)
Double click it/choose driver tab and hit the update driver button.
Your comp will search and will automaticly read the folders were you installed the downloaded updates.
When it finds a update it will automaticly install it.

If you want to enter the BIOS keep hitting F2 when you just start up your computer.
There should also be a page were you can see the ammount of memory installed.(prolly the first one you see)
At the 2nd tab you can often make changes to the memory settings.
At the last tab you can exit the BIOS with or without saving any changes.


*Device management: right click my computer on your desktop/choose properties/choose hardware tab/choose device management

Note, i had to translate it as my version is dutch, dont pinpoint me on the translation :D

Theraven:
As long as there is a rotating (blue) hourglass, the blue screen is normal for the game. On my old laptop (512mb memory) and either hit the start button to get to the desktop, hit it unintentionally, saved my game while quitting, or changed graphic settings, the blue screen could go on for minutes to hours (I once had to wait over 1 1/2 hour for the game to quit and save - after that, I saved before quitting).

The blue screen pops up now and then on my new computer too (4GB and a much better graphics card), but it goes away considerably faster (rarely lasts more than a few minutes, if that), despite having the double amount of CC and some extra EPs and SPs.

So it's very likely it's memory trouble.

The real troubly blue screen is this one...

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