Missing .exe file causing crashes
caffeinated.joy:
Quote from: lovelygoth101 on July 09, 2012, 01:59:17 pm
Thank you Joy. I thought Jenna meant in this section of the site. Yes, removing the registry files with REVO upon uninstall was another failed attempt with the EA Helpline.
I don't understand why it's illegal since I do have the disc :confused: but I don't want to get anyone in any sort of legal trouble either.
It's because you're asking for a copy of the .exe (executable) file, which is the file needed to run the game. Yes, you have the disc, but the contents of said disc are EA's property and not ours to distribute. I hope that makes sense.
What you posted is good. It's so we can have an idea of what you're running so we can see if the problem lies in your computer not being sufficient to run the game and to ensure we're giving you proper instructions.
Did you look at the links I gave to the Sims Wiki pages regarding Data Execution Prevention (DEP)? If you have Service Pack 2 for XP, then you will have the DEP features. You'll have to follow the instructions in the second link to add the TS3W.exe to it's allowed list. Also, if your graphic drivers are out of date it can cause crashes with TS3 and the DEP when the graphic drivers try to access information it doesn't have permission to, as it mentions in that first Sims Wiki link. Hence, making sure your graphic drivers are updated is a good idea. If you haven't read either of them, I would suggest you do so. It could fix the problem you're having.
lovelygoth101:
Updating the drivers was another suggestion by EA and I have updated them recently, but will check for any newer updates.
I did browse the links you provided and do think they will be a great help. :)
Yes, that is definitely more clear.
Thank you Joy!
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