Game won't boot!

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SailorZeo:
Okay, to start off, my husband rebuilt my computer, and it switched the letter of the cd drives.  It was only a week until Seasons came out, so we didn't worry about it.  Backed up the files, and waited.

We figured we'd try installing Seasons, see if that worked out the drive issue.  It didn't, so, we did a full uninstall (even checking the registry), updated drivers, and then started reinstalling.  After getting the base game installed, my husband decided to test it, see if it would load.  Nothing.

What we're getting is the disk error.  We have the correct disk in the correct drive, and when we try to start the game, it tells us to put the disk in the drive and try again.  :-P

I remember having this issue before, but I think all I had to do was update a driver (one that seemed completely unrelated to the cd drive), and we've already updated them.  Any suggestions before I break down and e-mail EA for help?

Zeo

simkitty181:
Are you 100% sure that you enter the right disk? like, you might think you put in the Uni. disk in instead of night life or you think your enter disk 1 but you might be entering disk 2.  Sorry if I didn`t help, or your welcome I did help...Not sure. lol
sincerly, Marrisa

SailorZeo:
We checked; all we'd installed first was the base game, and it was disk one, and I tried both drives, just in case.

Zeo

XPTL297:
Did you check the disks for scratches, clean stand, etc.? Can you run the disks in another computer?

Micco:
Try installing your EP's and see if it works off one of those.

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