crashing and freezing

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kendra:
I manually uninstalled seasons and reinstalled it, but after three hours of play the game crashed again, It said application has crashed and will now terminate. Do you or any body out there think that it might be that my disk is dirty and needs to be cleaned, or maybe there is a scratch, but I don't see any, but just before it crashes the music in the game will repeat like a scratched record or a cd skip.

MissDoh:
The game only check the cd when it starts to make sure it is a valid copy of the game that you have, once in game, it never checks it again so for sure the cd is NOT the problem.

I am wondering if your videocard is not overheating after awhile and it makes your game crash.  Try to check if the fan on it does work properly.

Open your computer, clean it up, and try to play without the casing to see if it can help in any way.

caffeinated.joy:
Go into My Documents\EA Games\The Sims 2\Logs and look for an exception file. It should be titled something like "Sims2Exception 2007.08.18" (or whatever date you played last and got the error message). Open it up, and copy and paste into a message in this thread the information after "Exception Code" (should be the second line down). Depending on what that code is, someone may be able to give you a hand.

kendra:
I am not that good with computers, so I don't know how to do what you(caffeinated,joy) told me to do, I found the log file and the exception code,I copied it but, I do not know how to paste it here.

caffeinated.joy:
Just highlight the code, right click and select "copy". To paste it into a new message, just right click and select "paste" or hit ctrl+v on your keyboard.

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