Help! My Sims are stuck at the mailbox.

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tootsiebell98:
My Sims family bought a bigger house (as we do in real life). Now they're stuck at the mail box.  I've exited 3 or 4 times and still they're stuck.  Any suggestions?  They were working before they moved.

crandor123:
Did you just move into this lot??  Were the sims dropped off right in front of the mailbox?

gali:
Activate moveobjects on cheat, delete them all, exit to neighbourhood view, and enter again. May be they will be released.
As a rule, move out sims, when all the family is at home (after school, and after work).

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