HELP! Sims Problem!

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ancienthighway:
Two possible solutions here...

If you've ever downloaded any houses, you may have picked up some hacks you didn't know about.  Use Sims2Pack Clean Installer from MTS2 to scan your Downloads folder, sort by Type, and look for the 32 character filesnames that have no file type.  If you find any delete them.  Then try the phone again.

The other thing you could try is moving the family out of the house, then moving them back in, although another lot/house may be better.  The phone controller may be corrupt.  This is the only way I know to reset it.

Crow1213:
Thanks for the suggestions. I used the Sims2Pack Clean Installer and found the source of the problem. I am so relieved.

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