Body shop not opening?

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seatnumberx3:
For some reason my bodyshop won't load. It will show up in task manager and then just disappear and not open. I'm using the latest EP version of bodyshop (Freetime) and I've tried the usual things, such as deleting the files in the thumbnails folder.

HobbesED:
Whenever that happens to me, I find that deleting the groups.cache out of The Sims2 folder takes care of it and allows BodyShop to start running again.

seatnumberx3:
I tried that suggestion and thank you! It worked!

Shpookiecat:
Thank you so much!

This also worked for the main game as well.

I've bookmarked this page to refer to when I face this problem again.

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