Help! Computer restarts when i try and play
Neptune:
Hi,
My game has been working perfectly and all of a sudden every time I press play (in the Freetime play dialog box) my computer restarts.
When it boots back up it says "Windows has recovered from a serious error" :hammer:
It's not a CC problem because i have removed it all and it still won't play.
I don't think there is anything wrong with the disc because I have the Anygame Starter installed and that still works using the same configuration as my normal game.
My system specs are as follows (if this helps anyone):
Windows XP
Intel Core2 Duo
2.4 Ghz
2 GB RAM
300 GB HD (
I am currently running Sims 2 Deluxe, Uni, OFB, Pets, Seasons, BV, FT expansions and Celebration, H&M, Holiday & Teen Style Stuff packs.
I just don't know what is wrong :dontknow:, should i just reinstall???
ancienthighway:
Try deleting the groups.cache, accessories.cache, and cigen.package files.
caffeinated.joy:
Is there anything in your game error log (My Documents/EA Games/Sims 2/Logs)? If so that might help us (you could upload it as an attachment so we can take a look at it :)). We need either the most recent Sims2Exception file or ObjectError file (or both)
Supernatural_Vixen:
Hi, I've gotten that "Windows has recovered from a Serious error" screen before and it's simple to fix, if you're using windows xp run a system restore, it'll take you back to a previous state, a state where your computer was working, it's worth giving it a shot :)
Neptune:
Thanks for the replies.
I have deleted the caches and cigen so thats not it.
I found the most recent error logs and attached them as requested.
With the system restore will i lose any files or anything??
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