Crashed again! Uninstall?

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Janis2005:
:blob6:Well, the game running sweetly didn`t last. I have now decided to install the patch and see if that does anything. I keep discovering empty package files in my neighbourhood folders and I don`t know how they are generating. This is my last attempt before uninstalling and starting again from scratch. Really doesn`t appeal to me, as I have grown quite fond of a lot of my families.
 
I haven`t installed any new houses. Only ones I had previously in my lot catalogue.

Squinge:
Are they empty character files?
 
edit: You don't need to reinstall just rename your "My Documents\EA Games" folder to "Old EA Games" & run the game it will create a new folder
try that & see if you still have empty package files.

Janis2005:
I did as you suggested, renamed my EA Games folder and ran the game again, going into every neighbourhood. When I quit the game and ran clean installer, the empty package file was there again, "neighbourhood F001, Lot1 empty package. I also noted, that in the collections files, all of the collections are duplicated and highlighted in pink. Do I delete these?  Can I just reinstate the original EA Games folder and put my downloads back? Thank you for any further suggestions

Squinge:
Yes you can do that & I checked my folder the file lot1 is empty for me too so it must be normal :)

Janis2005:
Thank you for all your help.

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