Title: At my wits end... can anyone help me decipher these error logs? Post by: danceswithwands on April 11, 2009, 02:03:05 am My game has been one big mess since I added AL.
I've spent months- yes months- sorting through files, installing, uninstalling, reinstalling, deleting, researching help topics... I finally got all the "bad" cc out of the game. I started with a clean slate and a custom hood. Body Shop is finally crash-free (fingers crossed) but in the GAME I am still having crash issues. The same thing happens with the download folder in place and when I remove it completely... crash when I go fro CAS to Neighborhood (at which point I lose the family I just created) and crash when I am in the neighborhood and I go into a lot. Doesn't matter what lot or what family... just random crashing. It's nearly impossible to play when I have to restart the game and rebuild, re-create, and hold my breath until the next crash. Anyhoo... here are the most recent logs... anyone translate this into "this is what the problem is" or "this is how you fix it" because I can't make heads or tails of the darn things. :'( THANKS! this is the crash from CAS to neighborhood: Exception time: 04/11/2009, at 02:29:08. Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION. Current thread ID: 2208 (0x000008a0). Version information: Application/module path: C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe Application/module version name: The Sims 2 EP8 Application/module version: 1.16.0.194 System version: Windows NT 5.1 System memory: 2048 Megabytes total, 496 Megabytes free. Application/module configuration: ReleaseSRT Extra Exception Data: Shutdown: 0 HostName: HOMESCHOOL MemoryUsage: 1087740K Neighborhood Name: Andalasia Falls Neighborhood Prefix: N001 Lot Name: CAS! Family Name: Foster Extra Exception Data End: Exception module: C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe. Exception address: 0x004c1596. Section:Offset: 0x01:0x000c0596. Registers EAX: 001a16e0 EBX: 01475010 ECX: 7d679298 EDX: 00000000 ESI: 7d4d7bb8 EDI: 001a16f1 CS:EIP: 001b:004c1596 SS:ESP: 0023:0253f32c EBP:0253f35c DS:0023 ES:0023 FS:003b GS:0000 Flags: 00210206 Loaded Modules Address Size Module Path ---------------------------------------------------------------------------------------------- 0x00400000 29609984 Sims2EP8.exe C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe 0x7c900000 716800 ntdll.dll C:\WINDOWS\system32\ntdll.dll 0x7c800000 1007616 kernel32.dll C:\WINDOWS\system32\kernel32.dll 0x4fdd0000 1728512 d3d9.dll C:\WINDOWS\system32\d3d9.dll 0x6d990000 24576 d3d8thk.dll C:\WINDOWS\system32\d3d8thk.dll 0x77f10000 299008 GDI32.dll C:\WINDOWS\system32\GDI32.dll 0x7e410000 593920 USER32.dll C:\WINDOWS\system32\USER32.dll 0x77c10000 360448 msvcrt.dll C:\WINDOWS\system32\msvcrt.dll 0x77dd0000 634880 ADVAPI32.dll C:\WINDOWS\system32\ADVAPI32.dll 0x77e70000 598016 RPCRT4.dll C:\WINDOWS\system32\RPCRT4.dll 0x77fe0000 69632 Secur32.dll C:\WINDOWS\system32\Secur32.dll 0x77c00000 32768 VERSION.dll C:\WINDOWS\system32\VERSION.dll 0x76b40000 184320 WINMM.dll C:\WINDOWS\system32\WINMM.dll 0x76390000 118784 IMM32.dll C:\WINDOWS\system32\IMM32.dll 0x75a70000 135168 MSVFW32.dll C:\WINDOWS\system32\MSVFW32.dll 0x7c9c0000 8482816 SHELL32.dll C:\WINDOWS\system32\SHELL32.dll 0x77f60000 483328 SHLWAPI.dll C:\WINDOWS\system32\SHLWAPI.dll 0x5d090000 630784 COMCTL32.dll C:\WINDOWS\system32\COMCTL32.dll 0x73b50000 94208 AVIFIL32.dll C:\WINDOWS\system32\AVIFIL32.dll 0x774e0000 1298432 ole32.dll C:\WINDOWS\system32\ole32.dll 0x77be0000 86016 MSACM32.dll C:\WINDOWS\system32\MSACM32.dll 0x77120000 569344 OLEAUT32.dll C:\WINDOWS\system32\OLEAUT32.dll 0x71ab0000 94208 WS2_32.dll C:\WINDOWS\system32\WS2_32.dll 0x71aa0000 32768 WS2HELP.dll C:\WINDOWS\system32\WS2HELP.dll 0x73f10000 376832 DSOUND.dll C:\WINDOWS\system32\DSOUND.dll 0x71ad0000 36864 WSOCK32.dll C:\WINDOWS\system32\WSOCK32.dll 0x629c0000 36864 LPK.DLL C:\WINDOWS\system32\LPK.DLL 0x74d90000 438272 USP10.dll C:\WINDOWS\system32\USP10.dll 0x5cd70000 28672 serwvdrv.dll C:\WINDOWS\system32\serwvdrv.dll 0x5b0a0000 28672 umdmxfrm.dll C:\WINDOWS\system32\umdmxfrm.dll 0x773d0000 1060864 comctl32.dll C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll 0x76d60000 102400 IPHLPAPI.dll C:\WINDOWS\system32\IPHLPAPI.dll 0x76d40000 98304 MPRAPI.dll C:\WINDOWS\system32\MPRAPI.dll 0x77cc0000 204800 ACTIVEDS.dll C:\WINDOWS\system32\ACTIVEDS.dll 0x76e10000 151552 adsldpc.dll C:\WINDOWS\system32\adsldpc.dll 0x5b860000 348160 NETAPI32.dll C:\WINDOWS\system32\NETAPI32.dll 0x76f60000 180224 WLDAP32.dll C:\WINDOWS\system32\WLDAP32.dll 0x76b20000 69632 ATL.DLL C:\WINDOWS\system32\ATL.DLL 0x76e80000 57344 rtutils.dll C:\WINDOWS\system32\rtutils.dll 0x71bf0000 77824 SAMLIB.dll C:\WINDOWS\system32\SAMLIB.dll 0x77920000 995328 SETUPAPI.dll C:\WINDOWS\system32\SETUPAPI.dll 0x77b40000 139264 appHelp.dll C:\WINDOWS\system32\appHelp.dll 0x72410000 106496 mydocs.dll C:\WINDOWS\system32\mydocs.dll 0x769c0000 737280 USERENV.dll C:\WINDOWS\system32\USERENV.dll 0x76f20000 159744 DNSAPI.dll C:\WINDOWS\system32\DNSAPI.dll 0x76fc0000 24576 rasadhlp.dll C:\WINDOWS\system32\rasadhlp.dll 0x59a60000 659456 DbgHelp.dll C:\WINDOWS\system32\DbgHelp.dll 0x76bf0000 45056 psapi.dll C:\WINDOWS\system32\psapi.dll 0x74720000 311296 MSCTF.dll C:\WINDOWS\system32\MSCTF.dll 0x76ee0000 245760 rasapi32.dll C:\WINDOWS\system32\rasapi32.dll 0x76e90000 73728 rasman.dll C:\WINDOWS\system32\rasman.dll 0x76eb0000 192512 TAPI32.dll C:\WINDOWS\system32\TAPI32.dll 0x76c30000 188416 WINTRUST.dll C:\WINDOWS\system32\WINTRUST.dll 0x77a80000 610304 CRYPT32.dll C:\WINDOWS\system32\CRYPT32.dll 0x77b20000 73728 MSASN1.dll C:\WINDOWS\system32\MSASN1.dll 0x76c90000 163840 IMAGEHLP.dll C:\WINDOWS\system32\IMAGEHLP.dll 0x72d20000 36864 wdmaud.drv C:\WINDOWS\system32\wdmaud.drv 0x72d10000 32768 msacm32.drv C:\WINDOWS\system32\msacm32.drv 0x77bd0000 28672 midimap.dll C:\WINDOWS\system32\midimap.dll 0x73ee0000 16384 KsUser.dll C:\WINDOWS\system32\KsUser.dll 0x755c0000 188416 msctfime.ime C:\WINDOWS\system32\msctfime.ime 0x08280000 2904064 xpsp2res.dll C:\WINDOWS\system32\xpsp2res.dll 0x68000000 221184 rsaenh.dll C:\WINDOWS\system32\rsaenh.dll 0x75e60000 77824 cryptnet.dll C:\WINDOWS\system32\cryptnet.dll 0x722b0000 20480 SensApi.dll C:\WINDOWS\system32\SensApi.dll 0x4d4f0000 364544 WINHTTP.dll C:\WINDOWS\system32\WINHTTP.dll 0x76fd0000 520192 CLBCATQ.DLL C:\WINDOWS\system32\CLBCATQ.DLL 0x77050000 806912 COMRes.dll C:\WINDOWS\system32\COMRes.dll 0x4f680000 2125824 dxdiagn.dll C:\WINDOWS\system32\dxdiagn.dll 0x74ef0000 32768 wbemprox.dll C:\WINDOWS\system32\wbem\wbemprox.dll 0x75290000 225280 wbemcomn.dll C:\WINDOWS\system32\wbem\wbemcomn.dll 0x74ed0000 57344 wbemsvc.dll C:\WINDOWS\system32\wbem\wbemsvc.dll 0x75690000 483328 fastprox.dll C:\WINDOWS\system32\wbem\fastprox.dll 0x76080000 413696 MSVCP60.dll C:\WINDOWS\system32\MSVCP60.dll 0x767a0000 77824 NTDSAPI.dll C:\WINDOWS\system32\NTDSAPI.dll 0x73760000 307200 ddraw.dll C:\WINDOWS\system32\ddraw.dll 0x73bc0000 24576 DCIMAN32.dll C:\WINDOWS\system32\DCIMAN32.dll 0x6d910000 462848 D3DIM.DLL C:\WINDOWS\system32\D3DIM.DLL 0x60000000 360448 ijl15.dll C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\ijl15.dll Call stack: 0x0001:0x000c0596 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe GZDllGetGZCOMDirector() + 730042 0x0000:0x00000000 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe. 0x0000:0x00000000 . 0x0001:0x0000d801 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe. Stack data: (ESP is 0x0253f32c) 0x0253f1ac 00000000 005875cd 13400000 00000000 00e0fc2c d485e8d8 fc3f0000 00000000 0x0253f1cc 0000803f 0000803f 0000803f 0000803f 00000000 00001840 00000000 00000000 0x0253f1ec 32000000 00000000 33040000 00000000 369b2ec4 542afcc3 2693c9c0 8fc7a3c2 0x0253f20c 2c164fc4 c7e383c4 64b26dc4 10c8a6c4 00780a3f 0074883e 00fc7d3f 00be373f 0x0253f22c 0070233f 0064ba3e 00a0b73d 00b6503f 000000c0 0ad71a40 00000000 00000000 0x0253f24c 6610917c bb01917c 00000000 04010000 98e61300 acfc1300 acfc1300 0c3c3a76 0x0253f26c 20603a76 1a3c3a76 20603a76 1a3c3a76 00000000 00000000 08e01300 00000000 0x0253f28c 9800917c c0ab1700 d4e01300 1ce01300 00000000 9800917c c0ab1700 e8e01300 0x0253f2ac 2100917c 90033f00 3d00917c c8ab1700 50d9907c f8dbfd7f 78011500 08e11300 0x0253f2cc 00000000 08061500 f0ad3f00 40063f00 04d31700 00000000 40063f00 f0ad3f00 0x0253f2ec 40063f00 160a917c 78013f00 d8d21700 31000000 88010000 01000000 78013f00 0x0253f30c 88010000 b8e01300 00001500 0202917c 45000000 78131500 00001500 a0f71800 0x0253f32c 4020f801 b87b4d7d 00000000 e016ba00 b87b4d7d 10504701 a892e900 00554701 0x0253f34c 0000a000 0000c000 00001e7d 0000a000 74f35302 b937f601 00000100 8857df18 0x0253f36c 10504701 00000000 88f35302 43008804 a03e1100 f893f57d 00554701 8c57df18 0x0253f38c 01e84000 f893f57d f5257a00 f893f57d 80524723 cb7b7a00 2015cf12 b84e7a00 0x0253f3ac 01000000 2015cf12 2415cf12 20150101 8a657a00 01000000 796a7a00 2c15cf12 0x0253f3cc 2015cf12 3869ab5e 01000000 01000000 13000000 60000000 c0112f01 a031c154 0x0253f3ec f431c154 f531c154 00000000 c0112f01 983dc835 123ec835 133ec835 00000000 0x0253f40c c0112f01 10a81b71 8aa81b71 8ba81b71 00000000 9d7e7a00 01000000 2015cf12 0x0253f42c 2415cf12 677c7a00 8890861f c416cf12 00000000 73057300 c0112f01 00000000 0x0253f44c 558d7300 3412bb04 78525125 6cf55302 d89d2d01 da247401 c416cf12 00000000 0x0253f46c 8890861f c0112f01 489ccc4e b59ccc4e b69ccc4e 00000000 4016b704 3869ab5e 0x0253f48c 8c90861f d341006f 00957900 2815cf12 ffffffff 4016b704 a015b704 00000000 Instruction data: (EIP is 0x004c1596) 0x004c1516 8d b7 0c 01 00 00 8b 0e 85 c9 74 39 8b 01 53 ff 50 58 8b 0e 8d 55 fc 52 8d 55 f8 8b d8 8b 01 52 0x004c1536 ff 50 28 6a 01 53 8d b7 08 01 00 00 ff 36 8b cf e8 68 39 15 00 6a 01 8d 45 f8 50 ff 36 8b cf e8 0x004c1556 af 38 15 00 5b 5f 5e c9 c3 ff 25 70 e9 f5 01 eb 0e a4 60 8b 54 24 04 8b 4a 04 ff 0d 5c 87 fd 01 0x004c1576 0f 84 47 82 b1 01 8b c1 83 e0 f8 83 e8 09 83 e0 f8 83 e1 07 0b c8 89 4a 04 8d 0c 02 8b 54 24 08 0x004c1596 89 01 6a 08 58 0b d0 89 51 04 89 41 08 c7 41 0c 09 00 00 00 c3 cc cc cc cc cc cc cc cc cc cc cc 0x004c15b6 cc b8 5c 4c 13 01 e8 8b 97 99 00 83 ec 24 56 8b f1 57 8d be 0c 01 00 00 8b 07 85 c0 0f 84 c7 02 0x004c15d6 00 00 53 33 db 43 53 e8 8b 3c 14 00 80 be ed 00 00 00 00 0f 84 98 02 00 00 8d 45 d0 50 8b ce e8 0x004c15f6 8f fe ff ff 8d 45 d0 50 8b ce c6 86 ee 00 00 00 00 e8 95 fd ff ff 84 c0 88 86 f0 00 00 00 0f 84 and this is the one from neighborhood to empty lot: Exception time: 04/10/2009, at 02:47:42. Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION. Current thread ID: 2736 (0x00000ab0). Version information: Application/module path: C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe Application/module version name: The Sims 2 EP8 Application/module version: 1.16.0.194 System version: Windows NT 5.1 System memory: 2048 Megabytes total, 456 Megabytes free. Application/module configuration: ReleaseSRT Extra Exception Data: Shutdown: 0 HostName: HOMESCHOOL MemoryUsage: 1095500K Neighborhood Name: Andalasia Falls Neighborhood Prefix: N001 Lot Name: CAS! Family Name: Collier Extra Exception Data End: Exception module: C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe. Exception address: 0x004187c3. Section:Offset: 0x01:0x000177c3. Registers EAX: 01475450 EBX: 01475458 ECX: 01475010 EDX: 78ea1dd8 ESI: 00000000 EDI: 01475010 CS:EIP: 001b:004187c3 SS:ESP: 0023:0253ef3c EBP:0253ef64 DS:0023 ES:0023 FS:003b GS:0000 Flags: 00210246 Loaded Modules Address Size Module Path ---------------------------------------------------------------------------------------------- 0x00400000 29609984 Sims2EP8.exe C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe 0x7c900000 716800 ntdll.dll C:\WINDOWS\system32\ntdll.dll 0x7c800000 1007616 kernel32.dll C:\WINDOWS\system32\kernel32.dll 0x4fdd0000 1728512 d3d9.dll C:\WINDOWS\system32\d3d9.dll 0x6d990000 24576 d3d8thk.dll C:\WINDOWS\system32\d3d8thk.dll 0x77f10000 299008 GDI32.dll C:\WINDOWS\system32\GDI32.dll 0x7e410000 593920 USER32.dll C:\WINDOWS\system32\USER32.dll 0x77c10000 360448 msvcrt.dll C:\WINDOWS\system32\msvcrt.dll 0x77dd0000 634880 ADVAPI32.dll C:\WINDOWS\system32\ADVAPI32.dll 0x77e70000 598016 RPCRT4.dll C:\WINDOWS\system32\RPCRT4.dll 0x77fe0000 69632 Secur32.dll C:\WINDOWS\system32\Secur32.dll 0x77c00000 32768 VERSION.dll C:\WINDOWS\system32\VERSION.dll 0x76b40000 184320 WINMM.dll C:\WINDOWS\system32\WINMM.dll 0x76390000 118784 IMM32.dll C:\WINDOWS\system32\IMM32.dll 0x75a70000 135168 MSVFW32.dll C:\WINDOWS\system32\MSVFW32.dll 0x7c9c0000 8482816 SHELL32.dll C:\WINDOWS\system32\SHELL32.dll 0x77f60000 483328 SHLWAPI.dll C:\WINDOWS\system32\SHLWAPI.dll 0x5d090000 630784 COMCTL32.dll C:\WINDOWS\system32\COMCTL32.dll 0x73b50000 94208 AVIFIL32.dll C:\WINDOWS\system32\AVIFIL32.dll 0x774e0000 1298432 ole32.dll C:\WINDOWS\system32\ole32.dll 0x77be0000 86016 MSACM32.dll C:\WINDOWS\system32\MSACM32.dll 0x77120000 569344 OLEAUT32.dll C:\WINDOWS\system32\OLEAUT32.dll 0x71ab0000 94208 WS2_32.dll C:\WINDOWS\system32\WS2_32.dll 0x71aa0000 32768 WS2HELP.dll C:\WINDOWS\system32\WS2HELP.dll 0x73f10000 376832 DSOUND.dll C:\WINDOWS\system32\DSOUND.dll 0x71ad0000 36864 WSOCK32.dll C:\WINDOWS\system32\WSOCK32.dll 0x629c0000 36864 LPK.DLL C:\WINDOWS\system32\LPK.DLL 0x74d90000 438272 USP10.dll C:\WINDOWS\system32\USP10.dll 0x5cd70000 28672 serwvdrv.dll C:\WINDOWS\system32\serwvdrv.dll 0x5b0a0000 28672 umdmxfrm.dll C:\WINDOWS\system32\umdmxfrm.dll 0x773d0000 1060864 comctl32.dll C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll 0x76d60000 102400 IPHLPAPI.dll C:\WINDOWS\system32\IPHLPAPI.dll 0x76d40000 98304 MPRAPI.dll C:\WINDOWS\system32\MPRAPI.dll 0x77cc0000 204800 ACTIVEDS.dll C:\WINDOWS\system32\ACTIVEDS.dll 0x76e10000 151552 adsldpc.dll C:\WINDOWS\system32\adsldpc.dll 0x5b860000 348160 NETAPI32.dll C:\WINDOWS\system32\NETAPI32.dll 0x76f60000 180224 WLDAP32.dll C:\WINDOWS\system32\WLDAP32.dll 0x76b20000 69632 ATL.DLL C:\WINDOWS\system32\ATL.DLL 0x76e80000 57344 rtutils.dll C:\WINDOWS\system32\rtutils.dll 0x71bf0000 77824 SAMLIB.dll C:\WINDOWS\system32\SAMLIB.dll 0x77920000 995328 SETUPAPI.dll C:\WINDOWS\system32\SETUPAPI.dll 0x77b40000 139264 appHelp.dll C:\WINDOWS\system32\appHelp.dll 0x72410000 106496 mydocs.dll C:\WINDOWS\system32\mydocs.dll 0x769c0000 737280 USERENV.dll C:\WINDOWS\system32\USERENV.dll 0x76f20000 159744 DNSAPI.dll C:\WINDOWS\system32\DNSAPI.dll 0x76fc0000 24576 rasadhlp.dll C:\WINDOWS\system32\rasadhlp.dll 0x59a60000 659456 DbgHelp.dll C:\WINDOWS\system32\DbgHelp.dll 0x76bf0000 45056 psapi.dll C:\WINDOWS\system32\psapi.dll 0x76ee0000 245760 rasapi32.dll C:\WINDOWS\system32\rasapi32.dll 0x76e90000 73728 rasman.dll C:\WINDOWS\system32\rasman.dll 0x76eb0000 192512 TAPI32.dll C:\WINDOWS\system32\TAPI32.dll 0x76c30000 188416 WINTRUST.dll C:\WINDOWS\system32\WINTRUST.dll 0x77a80000 610304 CRYPT32.dll C:\WINDOWS\system32\CRYPT32.dll 0x77b20000 73728 MSASN1.dll C:\WINDOWS\system32\MSASN1.dll 0x76c90000 163840 IMAGEHLP.dll C:\WINDOWS\system32\IMAGEHLP.dll 0x72d20000 36864 wdmaud.drv C:\WINDOWS\system32\wdmaud.drv 0x72d10000 32768 msacm32.drv C:\WINDOWS\system32\msacm32.drv 0x77bd0000 28672 midimap.dll C:\WINDOWS\system32\midimap.dll 0x73ee0000 16384 KsUser.dll C:\WINDOWS\system32\KsUser.dll 0x755c0000 188416 msctfime.ime C:\WINDOWS\system32\msctfime.ime 0x08250000 2904064 xpsp2res.dll C:\WINDOWS\system32\xpsp2res.dll 0x68000000 221184 rsaenh.dll C:\WINDOWS\system32\rsaenh.dll 0x75e60000 77824 cryptnet.dll C:\WINDOWS\system32\cryptnet.dll 0x722b0000 20480 SensApi.dll C:\WINDOWS\system32\SensApi.dll 0x4d4f0000 364544 WINHTTP.dll C:\WINDOWS\system32\WINHTTP.dll 0x76fd0000 520192 CLBCATQ.DLL C:\WINDOWS\system32\CLBCATQ.DLL 0x77050000 806912 COMRes.dll C:\WINDOWS\system32\COMRes.dll 0x4f680000 2125824 dxdiagn.dll C:\WINDOWS\system32\dxdiagn.dll 0x74ef0000 32768 wbemprox.dll C:\WINDOWS\system32\wbem\wbemprox.dll 0x75290000 225280 wbemcomn.dll C:\WINDOWS\system32\wbem\wbemcomn.dll 0x74ed0000 57344 wbemsvc.dll C:\WINDOWS\system32\wbem\wbemsvc.dll 0x75690000 483328 fastprox.dll C:\WINDOWS\system32\wbem\fastprox.dll 0x76080000 413696 MSVCP60.dll C:\WINDOWS\system32\MSVCP60.dll 0x767a0000 77824 NTDSAPI.dll C:\WINDOWS\system32\NTDSAPI.dll 0x73760000 307200 ddraw.dll C:\WINDOWS\system32\ddraw.dll 0x73bc0000 24576 DCIMAN32.dll C:\WINDOWS\system32\DCIMAN32.dll 0x6d910000 462848 D3DIM.DLL C:\WINDOWS\system32\D3DIM.DLL 0x60000000 360448 ijl15.dll C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\ijl15.dll Call stack: 0x0001:0x000177c3 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe GZDllGetGZCOMDirector() + 38375 0x0001:0x00018a39 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe GZDllGetGZCOMDirector() + 43101 0x0000:0x00000000 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe. 0x0001:0x0000d7eb C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe. 0x0000:0x00000000 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe. 0x0001:0x00001f64 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe. 0x0001:0x001af5ed C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe GZDllGetGZCOMDirector() + 1709073 0x0001:0x001afe57 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe GZDllGetGZCOMDirector() + 1711227 0x0001:0x001b0857 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe GZDllGetGZCOMDirector() + 1713787 0x0001:0x00c90776 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe public: virtual bool __thiscall cTSCommonCOMDirector::OnStart(class cIGZCOM *)() + 346022 0x0001:0x00159292 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe GZDllGetGZCOMDirector() + 1355958 0x0001:0x00ac770b C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 3104274 0x0001:0x00ae7715 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 11000 0x0001:0x00ae82e4 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 14023 0x0001:0x00aea5e0 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 22979 0x0001:0x00af34f0 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 59603 0x0001:0x00ac770b C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 3104274 0x0001:0x00ac6bd3 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 3101402 0x0001:0x00ae6576 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 6489 0x0001:0x0000587b C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe. 0x0001:0x00ae56d8 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 2747 0x0001:0x00004439 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe. 0x0001:0x00ae5c58 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 4155 0x0001:0x00ae5d9c C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 4479 0x0001:0x00ae0df6 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 3208445 0x0001:0x00a5973e C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 2653765 0x0001:0x00016067 C:\WINDOWS\system32\kernel32.dll RegisterWaitForInputIdle() + 73 0x0000:0x00000000 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe. Stack data: (ESP is 0x0253ef3c) 0x0253edbc 00000000 00000080 ff3f0000 00000000 00000000 00000080 ff3f0000 00000000 0x0253eddc ffffffff ffffffff ffffffff ffffffff 80008000 80008000 80008000 80008000 0x0253edfc 80008000 80008000 80008000 80008000 80008000 80008000 80008000 80008000 0x0253ee1c 01000100 01000100 01000100 01000100 80008000 80008000 80008000 80008000 0x0253ee3c 80008000 80008000 80008000 80008000 80008000 80008000 80008000 80008000 0x0253ee5c 6610917c bb01917c 00000000 04010000 98e61300 acfc1300 acfc1300 0c3c3a76 0x0253ee7c 20603a76 1a3c3a76 20603a76 1a3c3a76 00000000 00000000 08e01300 00000000 0x0253ee9c 9800917c c0ab1700 d4e01300 1ce01300 00000000 9800917c c0ab1700 e8e01300 0x0253eebc 2100917c 90033f00 3d00917c c8ab1700 50d9907c f8fbfd7f 78011500 08e11300 0x0253eedc 00000000 08061500 f0ad3f00 40063f00 bccd1700 00000000 40063f00 f0ad3f00 0x0253eefc 40063f00 160a917c 78013f00 90cd1700 31000000 88010000 01000000 78013f00 0x0253ef1c 88010000 b8e01300 00001500 0202917c 45000000 78131500 00001500 b8c01700 0x0253ef3c 00000000 3d30f801 00000000 01000000 90adcd00 10504701 d81dea78 10504701 0x0253ef5c 00000000 10504700 9cef5302 399a4100 90adcd00 88adcd00 10504701 88adcd00 0x0253ef7c 00000000 00b0cd00 00000000 40504701 30544701 ffd1ff7f 00000080 b3b64700 0x0253ef9c b4ef5302 fbaaf601 88adcd00 00000000 442c7b22 00554701 dcef5302 ebe74000 0x0253efbc 88adcd00 00000000 f117f701 88adcd00 88adcd00 442c7b22 88adcd00 00000000 0x0253efdc 04f05302 1915f801 00000000 28f05302 0ff05302 88adcd00 00000000 28f05302 0x0253effc 88adcd00 88adcd00 4cf05302 642f4000 00000000 88adcd00 28f05302 e02b7b22 0x0253f01c 442c7b22 3f764200 88adcd00 00000000 08c98014 58c98014 00000000 a015af04 0x0253f03c 6c74ef27 7cf05302 65931201 01000000 88f05302 ed055b00 64f05302 c0112f01 0x0253f05c 08c98014 00000000 00000000 72b79d49 ebada38d 00000000 c09a4a01 98055b00 0x0253f07c 58f25302 575f1401 ffffffff 64f25302 570e5b00 ebada38d 00000000 00000000 0x0253f09c 08997415 94f25302 00000000 00000000 dcf05302 02a16f00 04000000 04000000 Instruction data: (EIP is 0x004187c3) 0x00418743 f5 01 e9 d2 29 1e 00 30 35 e9 54 a3 fe ff eb 10 ff 25 64 a3 f5 01 c7 07 28 33 1e 01 e9 a9 06 0e 0x00418763 00 eb 03 eb f1 ff 25 90 ef f5 01 cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc 0x00418783 cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc 0x004187a3 cc cc cc cc cc cc cc cc cc cc cc 72 e9 3f c6 fe ff 56 8b 74 24 08 8d 81 40 04 00 00 8b 10 89 30 0x004187c3 89 76 0c 8b 00 8b 70 0c 89 70 08 8d 41 30 3b d0 5e 74 16 80 7c 24 08 00 74 0f 8b 48 0c 89 42 08 0x004187e3 89 4a 0c 89 50 0c 89 51 08 c2 08 00 ff 25 44 9f f5 01 81 ec 08 04 00 00 e9 50 47 34 00 c7 06 90 0x00418803 cd 21 01 e9 4b 1f 39 00 ff 25 dc 9f f5 01 53 9c 8b 1d 78 b9 f5 01 2b 1d 7b 84 43 00 9d 87 1c 24 0x00418823 e9 9f 93 32 00 d2 ff 25 f8 f4 f5 01 e9 ae 8e fe ff e9 6a 97 fe ff eb 59 ee 8b 44 24 08 8b 4c 24 I have about 32 more but no need to post them all is there? these are the two most recent ones. :) Thanks again- any help anyone can offer will be much appreciated. Title: Re: At my wits end... can anyone help me decipher these error logs? Post by: Simsane on April 11, 2009, 03:03:49 am I don't think I can help you, but I answer sims 2 questions at Y!A frequently and I see this same problem a LOT. Most of the time it is by people playing the game on a Dell Inspiron laptop. The video card that comes with those (or at least some of the Inspiron's) is a 1525 and doesn't play the game very well. Often it will play the older ep's just fine, but frequently once the person adds AL, they start having the same problem you are having -- that when they create a sim or a family of sims and then try to Save the family so it's in the sim bin, their game will crash.
Once when I was trying to help someone and I had told them to try updating their video card drivers, they ended up giving me a link to a site that helped them. Maybe it will help you as well, I don't know. Here's the link to the site: http://vermontgeeks.com/blog/?p=69 The link takes you to an article that explains what drivers someone else used to fix his wife's laptop so she could play. If that doesn't help, instead of posting the Error Log (or along with it anyway) post your computers specs as it is often crucial to being able to help. Also, if you ask this question on Y!A, or at EA's Sims 2 site in their forum under Technical Help along with putting it here, more people will see it and you'll have a greater chance of someone being able to help you. Good luck and I hope you can get it resolved. Y!A -- Yahoo Answers Title: Re: At my wits end... can anyone help me decipher these error logs? Post by: Razamataz on April 11, 2009, 07:27:02 am Also you can go here and run the test to see if you computer can run the sims 2 AL!
http://www.systemrequirementslab.com/referrer/srtest Title: Re: At my wits end... can anyone help me decipher these error logs? Post by: danceswithwands on April 11, 2009, 09:28:28 pm Thank you both.
I don't have a laptop and in fact (blush) I bought this pc and had it customized just to run all the sim EP and SP's (lol, I know, I know). I am checking the links provided and running a "can you run it" since I didn't have the AL when I orderd this computer- just in case. I have upgraded the graphic card to a supposedly top o' the line, according to the guy at best buy at least, so we shall see if that is the issue. :) I will post at the other mentioned sites, great idea, thanks sooo much! ;D Ok here are my pc specs: Microsoft Windows XP Home Edition 2002 Service Pack 3 Dell Dimension DM051 *dimension E510 Intel Pentium D CPU 2.80Ghz 2.80 Ghz, 2 GB RAM Here are the can you run it results: Congratulations, your computer exceeds the minimum specification required to run this game. CPU Speed Minimum: 1.3 GHz processor (2.0 for Vista) You Have: 2.79 GHz Performance Rated at 5.03 GHz PASS System RAM Minimum: 512 MB RAM (1 GB for Vista) You Have: 2.0 GB PASS Operating System Minimum: Windows® Vista, Windows XP, Windows ME, Windows 98 or Windows 2000 Operating System You Have: Microsoft Windows XP Home Edition (Build Service Pack 32600) PASS Video Card Minimum: 32 MB Hardware T&L video card (NVIDIA GeForce2 + [GeForce 6200 for Vista] / ATI Radeon 8500 + [Radeon 9600 for Vista]). Non-T&L capable video cards require a 2.4 GHz processor or better. You Have: RADEON X300 SE 128MB HyperMemory (RADEON X300/X550 Series (0x5B60)) PASS Video Card Features - Minimum attributes of your Video Card Video RAM: Required - 32 MB , You have - 128 MB Video Card 3D Acceleration: Required - Yes , You have - Yes Video HW Transform & Lighting: Required - Yes , You have - Yes Video Card Driver Version (DirectX) Your driver version number is: 6.14.10.6601 FYI: Your video card driver version is provided for your information, but it is not part of this analysis. But proper video card driver versions are important to the proper operation of your product. Sound Card Minimum: Yes You Have: SigmaTel Audio PASS Sound Card Driver Version Your driver version number is: 5.10 FYI: Your sound card driver version is provided for your information, but it is not part of this analysis. But proper sound card driver versions are important to the proper operation of your product. Free Disk Space Minimum: At least 1.5 GB of additional hard drive space (5.0 GB total is required if installing both The Sims 2 and The Sims 2 Bon Voyage Expansion Parck at the same time.) You Have: 50.9 GB PASS CD Minimum: 8X or faster CD/DVD drive You Have: Optiarc DVD+-RW ND-3570A PASS, but the Speed could NOT be analyzed It offers a "free driver update" for the video card driver version and sound card driver version... Maybe I should try that? Title: Re: At my wits end... can anyone help me decipher these error logs? Post by: Simsane on April 12, 2009, 03:15:45 am Yes, try updating your video drivers. That may fix your problem, at least I'm hoping it will. Here's a link that will explain how to update drivers:
http://www.playtool.com/pages/installgraphics/install.html Title: Re: At my wits end... can anyone help me decipher these error logs? Post by: EKozski on April 12, 2009, 08:26:18 am Another thing you might want to try is, installing the game in Safe Mode.
Several people have had problems and once they installed the game in, Safe Mode, they had no problems. Title: Re: At my wits end... can anyone help me decipher these error logs? Post by: amc462000 on April 12, 2009, 08:57:58 am let's go back to when the problem first occured. Did it start happening after you installed a new EP? or after a downloading session?
Title: Re: At my wits end... can anyone help me decipher these error logs? Post by: ancienthighway on April 12, 2009, 10:46:05 pm As an add on to amc's questions, does it happen when you have no custom content in your game, i.e. Downloads and SavedSims removed.
Title: Re: At my wits end... can anyone help me decipher these error logs? Post by: caffeinated.joy on April 12, 2009, 11:01:33 pm Danceswithwands, in the future can you please upload your error logs as attachments rather than pasting them into your post? The option to attach to your post can be found under "additional options".
Now, that code is a rather ambiguous code. It can be caused by a faulty driver, bad RAM, spyware, a poorly fragmented drive or even a faulty video card. Start with cleaning your computer of spyware and unecessary files, then defragment and do a virus scan. If that doesn't fix it, go on to the drivers. After that it's time to consider you might have faulty RAM. You can get a memory diagnostic tool here (http://oca.microsoft.com/en/windiag.asp). Title: Re: At my wits end... can anyone help me decipher these error logs? Post by: danceswithwands on April 12, 2009, 11:06:28 pm Thanks for all the suggestions.
I'm going to do all the things suggested and see what happens. I do have a problem with being a download-a-holic, but I have also tried running a completely "bare" game, still crashes. Sorry Joy- I didn't even think about doing those as an attachment but I suppose that would have made a lot more sense. :-\ Title: Re: At my wits end... can anyone help me decipher these error logs? Post by: Simsane on April 13, 2009, 07:00:45 am I have read everyone else's posts and you have been given some great advice -- I wouldn't even bother posting anywhere else now as those other places aren't going to give you better advice then what you've been given here already.
The only thing I wanted to add is that don't feel embarrassed that you had a pc custom made to be able to play the games -- I have known others who did as well. Plus, many of us (myself included) that bought the old original game, went out and bought new video cards, ram, etc. to upgrade our older pc's so we could play the game well too. :D Believe me, if I had the money to go get a brand new, top of the line pc that would play my sims 2 games even better then the one I currently use, I would. Title: Re: At my wits end... can anyone help me decipher these error logs? Post by: danceswithwands on April 14, 2009, 12:07:35 am I updated my driver.
I cleaned up some stuff I didn't even know was on my computer. I compressorized and deleted things that I didn't need. AND- then as I was doing a "test" I realized something. I had forgotten about the camera mod I used! I had to go get an updated version of that - it helped A LOT. I have had a couple of crashes but I also had a background program keep trying to run- I did the "end task" but the booger kept coming up anyhoo. I am testing some more to see if the driver update helped. If not--- I am going to go get the vid. card I got for my son- it will handle ANYTHING. LOL Simsane= thanks! ;D I did need a new pc for the school stuff- but being sure it was sim-capable was a top priority too. ;) |