Insimenator.org

Help,
I sent one couple from a family to vacation (BV).   Once there, I had them walk to another lot, but they never got there.  It showed their icon, but I could not find them on that lot. I shut down the program and restarted. When I went to that family, I was told they were on vacation. When I tried to go back to the vacation the game crashed as it was loading the hotel.  I sent a different family to the same area, but different hotel and everything worked fine.  Does anyone have any idea how to get them back?  If I have to reinstall BV, I have Freetime and Apartment Life installed, how do I save the games before I do that?

Help
Wildbill

Thanks anyway people. I figured it out. Luckily I had mad a copy of my neighborhoods and I just replaced that.  It pays to backup.

Wildbill