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Simmers' Paradise => General Sims 2 Help => Topic started by: amy5335 on June 19, 2008, 12:37:28 am



Title: Can't install sims 2 with Vista!
Post by: amy5335 on June 19, 2008, 12:37:28 am
I wasn't sure where exactly to post this, but hopefully someone can help me..

I just got a new laptop, it's a dell inspiron 1525 and I have windows vista home premium.

I try to install the sims 2, and I get to the second disc, and I get an error message everytime. The message is:

"A problem occured when trying to transfer the file 'TSData\Res\Sound\Voice6.package"

I read on the EA games website to try turning off my firewall, so I did. Didn't work. The graphics card I have is an IntelĀ® Graphics Media Accelerator X3100 and for RAM I have 3062 MB.

Someone help! I need my sims!


Title: Can't install sims 2 with Vista!
Post by: EKozski on June 19, 2008, 12:51:09 am
Did you try cleaning your disc off?


Title: Can't install sims 2 with Vista!
Post by: amy5335 on June 19, 2008, 12:53:52 am
mhm. to make sure I tried them in another computer and it worked fine..


Title: Can't install sims 2 with Vista!
Post by: jaccirocker on June 19, 2008, 12:13:31 pm
'Kay, I had the same problem but with disk one. What I had to do eventually was copy all the files to the hard drive and then go from there. I don't know if it will let you do it that way or not, it took forever. One thing that helped was browsing to the cd/dvd drive and right clicking on the sims 2 disk and choosing run as administrator. Hope that helps some.


Title: Can't install sims 2 with Vista!
Post by: amy5335 on June 19, 2008, 06:40:14 pm
gah I'm clueless with this stuff. how do i copy all the files to my hard drive?


Title: Can't install sims 2 with Vista!
Post by: EKozski on June 19, 2008, 06:46:09 pm
Highlight them all
right click, copy
go to hard drive, right click again, paste


Title: Can't install sims 2 with Vista!
Post by: amy5335 on June 19, 2008, 07:17:26 pm
...highlight what? nothing is installed..

sorry I'm an idiot.


Title: Can't install sims 2 with Vista!
Post by: amy5335 on June 19, 2008, 07:33:09 pm
I DID try right clicking on the sims disc and choosing run as administrator and I still get the same error message


Title: Can't install sims 2 with Vista!
Post by: EKozski on June 19, 2008, 07:39:46 pm
Here's a list of stuff to help you out, in case you didn't see it.
http://www.insimenator.org/showthread.php?t=35434 (http://www.insimenator.org/showthread.php?t=35434)

EDIT: You might want to try reading this (http://www.atforumz.com/showthread.php?t=307527&mode=linear).


Title: Can't install sims 2 with Vista!
Post by: amy5335 on June 21, 2008, 03:07:33 am
The first link, it doesn't even list my graphics card, so idk.

Second link, idk either. lol. I tried installing it on another computer and it worked fine..


Title: Can't install sims 2 with Vista!
Post by: EKozski on June 21, 2008, 03:17:03 am
It might be your graphics card........I'm not really sure.

Or, your CD/DVD has a problem reading a sector on the disc.


Title: Can't install sims 2 with Vista!
Post by: lewisb40 on June 21, 2008, 05:38:29 am
I am not an expert, but since your problem is loading a sound part to the game, check your audio info. Like is it an on board (part of the motherboard) sound/audio bit, or do you have a sound card. I would look into a sound card for more power, the on board tends to suck. That's my opinion. :D


Title: Can't install sims 2 with Vista!
Post by: EKozski on June 21, 2008, 05:41:45 am
What I did was, copied his error message and did a search with, Google.

Most of the hits I got was, related to the graphics card.

A few people tried and tried and finally got the game installed.


Title: Can't install sims 2 with Vista!
Post by: Prudensh on June 21, 2008, 09:32:39 am
Quote from: EKozski;1281911
What I did was, copied his error message and did a search with, Google.

Most of the hits I got was, related to the graphics card.



The Intel Graphics Media Accelerator is an onboard graphics card and onboard graphics cards are not recommended for the Sims 2 or supported. Your other computer probably has a stand-alone grahics card.


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