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Simmers' Paradise => Apartment Life Help => Topic started by: Madison-Simple-As-That on April 04, 2009, 08:04:07 am



Title: New Problem! SERIOUS! Neighborhood Flashing Red?
Post by: Madison-Simple-As-That on April 04, 2009, 08:04:07 am
Now whenever I load a neighborhood it flashes red! I'm so upset right now I can just cry. I don't want to reinstall my game, and I can't, because i don't have my cds. HELP ME PLEASE! (It's not my computer or anything, it happened out of the blue.)

*cries*  :'(


Oh, and what's the lighting file name originally with Maxis?


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: saowens on April 04, 2009, 08:17:52 am
Hey Madi this sure has been a bad week for you and the sims  :(

The only thing I could find about this was it's either custom content, a problem with the video card in the pc or corrupt neighborhoods. I know some of the problems you have been having recently so I hope you just down loaded something that is causing it. Try moving the download folder to your desktop, start the game and see if it stops. If it stops then you have to search for the cc that's causing it.

If it doesn't then rename the EA Games folder in my documents and start the game.

The game will recreate all of the folders and the game will be like a fresh install. Sort of anyway.
If it stops flashing then it's some sort of corruption with your hoods.

If they still flash red after doing this then it's most likely the video card that has failed in the pc.

edit: the lighting file is called lighting.txt Depending on which version you have installed it may not be in the same location as mine is. You can search for it in windows. Mine base game one is here C:\Program Files\EA GAMES\The Sims 2 Double Deluxe\SP4\TSData\Res\Lights but I have double deluxe.


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: Madison-Simple-As-That on April 04, 2009, 08:22:17 am
Yeah, it has. Sims is like my life because my parents ignore me, and now my simmies are failing on me, too.
Thanks for replying.

Okay. I'll try that. *sigh* I'll edit my post as soon as I do.

EDIT: It's my graphics card. I removed downloads, and I went to Pleasantview and it was flashing red. What can I do to fix it? Please help me, I'm in tears.


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: caffeinated.joy on April 04, 2009, 11:46:17 am
Mini tutorial on flashing colours and what they mean:

Blue flashing is a mesh issue that can be usually be solved by deleting and repurchasing the flashing item or, in the case of a sim, going to the mirror and changing the appearance. In some cases the mesh has become corrupted and needs to be redownloaded, but most of the time the first two methods work.

Red flashing is a graphic issue. Try updating your drivers (after, of course making sure your card is compatible with the game) and directx. If this has started after recently updating drivers, then roll them back to the previous versions. You could have a lot of dust on your graphic card, causing it to overheat. If doing all this doesn't help, then you might have to consider the possibility that you need to update.

BTW, what are you running your game on? LOL, OK, to avoid the echoing responses of "A computer, DUH"... What are your system specs? (Also, are you using XP or Vista)


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: SenkoTwiik on April 04, 2009, 04:19:19 pm
If you aren't sure how to check out your system specs, it's okay. I didn't know either when I had freezing problems with my neighborhood a couple of months ago. In the thread I posted here: http://www.insimenator.org/index.php/topic,100985.msg1474863.html#msg1474863, Simsample provided a couple of very useful links that show you how to do all of these things.


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: Madison-Simple-As-That on April 05, 2009, 08:55:59 am
I've tried EVERYTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I've had my dad get on and update drivers and try everything he could, and the problem is still there! I've tried uninstalling, IT WON'T LET ME! (Sorry for the caps, I'm soooooooo upset.)
I go to remove programs, and I click remove, and nothing happens. I waited. Nothing. I went to start, all programs, EA Game, Sims 2 Apartment Life, uninstall, NOTHING!

I'm so upset right now I could just slam my head onto a wall. I'm sorry, it's just like my life, without it I'll be going to sleep at 7 every night and doing nothing but homework and awkwardly walking around the house out of boredom.
I'm sorry for the caps, I'm not yelling, I'm letting out my anger for the stupid Sims 2 game.

EDIT: Okay, I've totally been restarting my computer about a bajillion times and now it will let me uninstall Apartment Life. I'm going to back up my downloads, and delete the EA Games folder. I know it'll make a new one. Then I'll try replacing downloads and going ingame. If this doesn't work, I'm going to reinstall the whole entire game tonight.


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: saowens on April 05, 2009, 09:47:04 am
Removing the game isn't going to fix the problem you are having. Since your dad updated the drivers and the problem is still there then the issue is with the video card (most likely) in the pc. Is it a pc or a laptop? If it's a pc and you have what is called a pciE slot on the motherboard then I can help you out. I know the next question will be how do I find out if I have a pciE slot?

Go to the post in this thread by Senko and click on the link she has. Then find the post (it's the third of fourth one in that thread) that says something about diagnosing hardware problems. Click that link. At the bottom of the Wiki page it takes you to there is an attachment called everesthome220.rar. Download that file.

Create a new folder on your desktop and extract all of the files into it.

Double click the Everest.exe file. It's a green i.

Click the + sign next to devices and then see if it says something like this
Device Description
Intel(R) ICH8 Family PCI Express Root Port 5 - 2847 [NoDB]

If it does then PM me. I have an Nvidia 8600 just laying around collecting dust. I'll send it to you. It will only work in a pc though. Not a laptop.

ETA You may need to upgrade the power supply in the pc with this card. I typically use a 600 watt or higher p/s in my pc builds.


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: Madison-Simple-As-That on April 05, 2009, 10:17:52 am
Well, I just loaded the game. No flashing red. I'm going to replace my downloads and see if the problem is still gone.


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: caffeinated.joy on April 05, 2009, 11:08:04 am
OK, once more. Can you please post your computer specs? If you have a technical problem we need to know this information, and it's kind of (very) frustrating to have these questions go unanswered. Both Zordac and I have asked your questions relating to your computer, so can you please help us help you?


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: Madison-Simple-As-That on April 05, 2009, 11:16:55 am
I really don't know how to answer them. I just know I'm runing on a laptop, using Microsoft, seems Windows XP seems farmiliar, and found out that I don't have a graphics card, but I only have what came with the computer, and it's not good to run games on.

What do you mean by computer specs? (I know, I need a course on basic computer things..)


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: caffeinated.joy on April 05, 2009, 11:30:30 am
If you aren't sure how to check out your system specs, it's okay. I didn't know either when I had freezing problems with my neighborhood a couple of months ago. In the thread I posted here: http://www.insimenator.org/index.php/topic,100985.msg1474863.html#msg1474863, Simsample provided a couple of very useful links that show you how to do all of these things.


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: Madison-Simple-As-That on April 05, 2009, 11:39:51 am
I am so lost. I know I'm making everyone frustrated, I'm sorry.

I think I fixed it, though. It must've been something in the game files, because nothing I did with updating drivers helped, and when I reinstalled the game the problem was gone. I made a new neighborhood and the problem wasn't there. I just want to try puting back in my downloads to make sure it wasn't anything there. If it was, then I'll keep trying to understand this. I just don't want to bust my brain when it was already fixed. I'm sorry if I'm making anyone mad/frustrated.


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: caffeinated.joy on April 05, 2009, 11:49:27 am
Are you on a pc or a laptop? That's a question Zordac answered. Are you using XP or Vista?

As for the problem being fixed, I'm glad it seemed to work itself out, but to be honest, downloads won't cause the graphic error. A faulty card, incompatible drivers or even your card overheating will cause the graphic error. So, for future reference (and to post in this thread so we can help you know instead of later), here's a simple method for finding your computer specs.

Click on Start, then Run and type in dxdiag. If this is the first time loading it, it will as you a question about verifying drivers. Say yes. When it loads, take a look at the first tab and collect information by processor and memory. Next, click on the display tab and get the Name of your card and Approx. total memory. 

 


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: brat1083 on April 05, 2009, 12:12:03 pm
Madison-Simple-As-That to find you specs on your computer running XP asuming that you have full Admin rights: do the following go to you start button.
1. the simple way is to click on the start button and right click on My Computer then hit click on Properties.
2.The long way is click on the start button Then select control panel, Select system.

You should now a box called System Properties:

Now DO NOT CHANGE ANY THING IN HERE OR IT CAUSE PROBLEMS were just looking to see what your system has. Go to general tab there should be a Column there a sub heading called system: this will tell you the version of XP your running and your Service pack level.
Going down the column register to: your name and the license that is information that you never let out.

Futher down the column you will find a sub heading called Computer: this will tell you the CPU you Have and its Speed and the amount of ram install these are things that people will need to help so write this infromation down.

You do have a video card in your laptop it just may be built in tho the laptops mother board. BEFORE WE CONTINUE DO NOT CHANGE ANY THING IN HERE OR IT CAUSE PROBLEMS. Now select Hardware tab this will open there are usally 3 choices under here the one we need to look at its the Device Manager. Its usally the top of the three choices.  Click the Device Manager button that open a colum with icons on it, the one your looking for is one call Display Adapter click on the "+" symbol this will tell you what your "video card" mine says "NVIDA GeForce 8800 GTX" write this infromation down. Now see if there is the Monitor icon click on the "+" symbol this well tell you what your display some laptops have this icon some don't if it does write this infromation down..

This information will let people know the hardward your running and wheather its up to the task or wheather its a configuration problem with the program itself. 


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: saowens on April 05, 2009, 12:21:06 pm
Or you can just right click on "my computer" then click properties at the bottom of the menu. That will get you to the same information that Brat is talking about.


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: saowens on April 05, 2009, 01:18:56 pm
You mean if you right click on the my computer icon and left click on properties there isn't any information about the cpu? I have XP pro so if you have XP home maybe it's different. I don't mess around with home that much because of the network limitations it has on domains. I've never had mine not show the cpu and memory info on the general tab though. Even when it was sp1.


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: Chaavik on April 05, 2009, 01:41:17 pm
XP Home and XP Pro are similar in every aspect except that XP Pro have additional tools for admins to run networks, user groups and a slew of other admin stuff. Home is the basic stuff without the whistles and bells.

My Computer should be on your desktop where you see a bunch of programs to click on to start up.

1. Right-click My Computer.
2. Select Properties from the menu that popped up over My Computer.
3. Select the General tab where you can view the basic computer specs.

This is an example:

(http://i209.photobucket.com/albums/bb42/Chaavik_87/th_Example1.jpg) (http://s209.photobucket.com/albums/bb42/Chaavik_87/?action=view&current=Example1.jpg)

This is what you should be looking for to find out the system specs for your computer.


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: Madison-Simple-As-That on April 05, 2009, 02:56:25 pm
Ohh. That I understand. I fixed the problem, though. The flashingness is gone. One of the folders or something must've been screwed up, because I just reinstalled my last installed EP. Well it's all good now, and now I know how to answer the question, What are your computer specs?


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: caffeinated.joy on April 05, 2009, 03:42:05 pm
OK... now that you know how to find them, can you PLEASE POST THEM? I'm begging you now. As I said before, cc does not cause graphic errors and, chances are, you might have the problem pop up again. So (as i asked before) can you please let us now your computer specs so we can help you prevent this happening again?

Also (as has been asked before) let us know if you are on a pc or laptop, and if you are using XP or Vista.


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: Madison-Simple-As-That on April 05, 2009, 04:36:11 pm
Okay. Let me know if I post the right or wrong thing.

System:
Mircrosoft Windows XP
Home Edition
Version 2002
Service Pack 2

Registered to:
Madison

(Long code. Do you need me to type it in? Let me know, please. I'm not sure what it is for.)

Computer:
AMD Turion(tm) 64 Mobile
Technology MK-36
1.99 GHz, 2.37 GB of RAM
Physical Address Extension

EDIT: Ooops, forgot to mention, I'm running on a laptop, and I'm using XP as it says.
And I wanted to apologize for being so frustrating.


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: caffeinated.joy on April 05, 2009, 04:39:11 pm
OK, just need your video card information.


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: Madison-Simple-As-That on April 05, 2009, 05:20:45 pm
If it's not the number, not sure what it is.
The number is,

<snipped>

God I know nothing about computers. :P


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: brat1083 on April 05, 2009, 05:33:58 pm
JOY delete that post
Madison-Simple-As-That  thats your licence number for your software.


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: brat1083 on April 05, 2009, 05:39:18 pm
Ok Madison-Simple-As-That  lets do this step by step

click on the start button and right click on My Computer then hit click on Properties.

to get the sytem properties box back up where you can see it

You do have a video card in your laptop it just may be built in tho the laptops mother board. BEFORE WE CONTINUE DO NOT CHANGE ANY THING IN HERE OR IT CAUSE PROBLEMS. Now select Hardware tab this will open there are usally 3 choices under here the one we need to look at its the Device Manager. Its usally the top of the three choices.  Click the Device Manager button that open a column with icons on it, the one your looking for is one call Display Adapter click on the "+" symbol this well tell you what your "video card" mine says "NVIDA GeForce 8800 GTX" write this infromation down. How see if there is the Monitor icon click on the "+" symbol this well tell you what your display some laptops have this icon some don't. This information will let people know the hardward your running and wheather its up to the task or wheather its a configuration problem with the program itself


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: Madison-Simple-As-That on April 05, 2009, 07:03:22 pm
AH, okay, thanks so much. It says,

ATI Radeon Xpress 1150


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: Jenna on April 05, 2009, 08:32:12 pm
Madi,

Don't post serial or license numbers for your software. Mmmk?


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: Madison-Simple-As-That on April 05, 2009, 09:51:11 pm
That's what I was thinking..

What would it do, or what could people do?


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: brat1083 on April 05, 2009, 10:03:25 pm
That's what I was thinking..

What would it do, or what could people do?
Hackers could use that Key to pull up info your computer then on you, we here can be trusted. goggle that number and stuff come up. I found a dell trouble report with that number it may or may not be you. I don't know and I don't need to know. So my advice is for you to remove that post. We don't want people using your license to do all sorts of nasty things cause you sound like a sweet person.

Madison-Simple-As-That is simple one of the thing you DON'T DO that key is like your car keys OK. 1love brat


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: SimGirl20 on April 06, 2009, 01:10:07 am
Awh Bless Your Heart Madison I Hope You Get The Problem Sorted Out Soon 1hug


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: caffeinated.joy on April 06, 2009, 07:09:18 am
OK, so now we know your graphics, I can guess this problem will reoccur. The Xpress 1150 is an integrated chip and just doesn't have enough juice to efficiently run the base game plus EPs. With just the base game you would be ok, but adding on EPs makes more work for it. You can probably help a bit by making sure your game graphic settings are set on low & turn reflections off (if they're not already off and greyed out by default). It won't make for the prettiest play, but it will help alleviate the strain on your graphics card.


Title: Re: New PROBLEM! SERIOUS! Neighborhood Flashing Red??
Post by: Madison-Simple-As-That on April 06, 2009, 04:42:40 pm
Okay. I'll do that. Thanks. Problem is solved anyways, and now I know what I can do to prevent it. Thanks for your patience.

(Can someone close the topic?)


Title: Re: New Problem! SERIOUS! Neighborhood Flashing Red?
Post by: brat1083 on April 06, 2009, 05:00:00 pm
No problem have a great week.


Title: Re: New Problem! SERIOUS! Neighborhood Flashing Red?
Post by: Madison-Simple-As-That on April 06, 2009, 05:05:16 pm
You too and to everyone else, also. :D


Title: Re: New Problem! SERIOUS! Neighborhood Flashing Red?
Post by: Jenna on April 06, 2009, 07:59:11 pm
(Can someone close the topic?)

Done. :)

*slaps a lock on the thread and runs away*


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