Insimenator.org

Simmers' Paradise => General Sims 2 Help => Topic started by: RaynePoodle on November 07, 2006, 11:18:53 pm



Title: Blue Screen of Death - Help
Post by: RaynePoodle on November 07, 2006, 11:18:53 pm
Oh yay!!!

Off topic: Does anyone know what would cause my game screen to go totally blue, with no warning? The little hourglass spins around and around, sometimes for 10 minutes or more... before going back to the game, or worse, my moniter shuts off, I hear a warning message pop up om the screen (which I can never see cause it's black and won't come back till I restart.). This is really frustrating, because I have to save all the time, and that takes time itself. So does restarting my whole system, even though it's pretty quick. Reloading the game isn't, because I have so many downloads... if someone can help, that would be awesome!

YAY for InSim almost ready for Pets!


Title: Blue Screen of Death - Help
Post by: CynicalSim on November 08, 2006, 02:15:28 am
That's a good question, Rayne, because mine is doing that too. :P  Maybe post it in another section and we can see if it is happening with others' games as well and what might be done. :)


Title: Blue Screen of Death - Help
Post by: Ali on November 08, 2006, 03:06:13 am
moved to help :)


Title: Blue Screen of Death - Help
Post by: ancienthighway on November 08, 2006, 03:12:20 am
I believe this is related to another request of your's Rayne.  Check out my reply on http://www.insimenator.org/showthread.php?t=28145


Title: Blue Screen of Death - Help
Post by: Serafina on November 08, 2006, 03:13:29 am
Are you shutting down background tasks when you run your game?
It sounds to me like your not having enough "free memory".  I used to have this problem when before and once I learned how to close background tasks I had no more problems.


Title: Blue Screen of Death - Help
Post by: RaynePoodle on November 08, 2006, 10:10:37 pm
Background tasks are shut off... as much as they can be... it doesn't make my game run any faster either. It's all stuttery. *sigh*

And I saw that reply ancienthighway... but I don't have that much free time, that just sounds like it'll take a long time... and I am way too busy at work. Besides, I thought that having subfolders in the downloads folder wouldn't work... I heard that somewhere, a while ago.......


Title: Blue Screen of Death - Help
Post by: Rogue777 on November 10, 2006, 09:24:39 am
Quote from: RaynePoodle
And I saw that reply ancienthighway... but I don't have that much free time, that just sounds like it'll take a long time... and I am way too busy at work.


That's no reason to start a second thread for the same problem, RaynePoodle. Let's keep all discussions of the same problem confined to one place, okay?

Thanks.


Title: Blue Screen of Death - Help
Post by: gk4495 on November 10, 2006, 07:11:43 pm
I had the same problem with OFB.  I was hoping they had fixed the problem in Pets, but I guess they didn't.  I upped my RAM to 2 gig and have not had the problem since.  Read somewhere that it is some kind of memory loop thing and more ram fixes it.


Title: Blue Screen of Death - Help
Post by: brooke_82 on November 10, 2006, 08:07:11 pm
Quote from: gk4495
I had the same problem with OFB.  I was hoping they had fixed the problem in Pets, but I guess they didn't.  I upped my RAM to 2 gig and have not had the problem since.  Read somewhere that it is some kind of memory loop thing and more ram fixes it.



Yup! I was just going to say the same thing, i was having the same problem until i updated both my memory and video card!! My machine runs very well now, no more problems. Its expensive but thats what you may have to do.


Title: Blue Screen of Death - Help
Post by: BettyB on November 10, 2006, 09:34:39 pm
I get the BSOD as well, but mine is caused by my sprint wireless card. My screen goes totaly blue and then says it doing the physical memory dump.  So my problem has nothing to do with the game persay, it has something to do with the drivers. That may help alittle bit, I guess.


Title: Blue Screen of Death - Help
Post by: RaynePoodle on November 10, 2006, 11:36:42 pm
Rogue, I didn't mean to post the same thing twice, I mentioned the problem at different times, just in passing, in another thread, and both of them got moved here, into their own topics... So, I didn't really start them myself.

And I know it's not my video card... that's brand new... and a really expensive one too... I don't know if my motherboard can hold more RAM though... I'll have to ask my hubby... he is the comp genius. But he doesn't play Sims2... normally I don't have a problem fixing whatever is wrong with it myself.... I even help my mom with hers... but once in a blue screen :p I need help :lol


Title: Blue Screen of Death - Help
Post by: PhoeniX27J on November 11, 2006, 12:37:42 pm
I'd thought I pop in and out of this forum...try this driver if you have a Nvidia videocard...driver 71.89...This BSOD happens to alot of people and I can't help much with that problem since I never had a BSOD with the Sims 2...actually only once did I ever get a BSOD on this machine...for more info you can try MTS site...


Title: Blue Screen of Death - Help
Post by: RaynePoodle on November 16, 2006, 01:57:52 pm
I've got all updated drivers for my video card already. That is one of the first things I do.


Title: Blue Screen of Death - Help
Post by: StellaBaby on November 16, 2006, 02:09:13 pm
If i run mine in full screen mode, If you press the start (windows logo) thingy it would go to the desktop and then when you try to re load, it would take about 15 mins and go totally blue.
Does it just do it randomly or what?


Title: Blue Screen of Death - Help
Post by: PhoeniX27J on November 18, 2006, 05:34:58 am
I didn't mean you have to update your drivers to the newest...but go back to driver 71.89...this is actually an older driver...


Title: Blue Screen of Death - Help
Post by: motherspet on December 28, 2006, 08:50:19 pm
I used to have this old driver and it worked well for all EPs. Now with Pets it does not anymore. I too get the BSOD with the hour glass. So I have updated it to the newest driver (nvidia 93..) and this did not help. It is so frustrating and I wish a real good computer guru could help us. Mine could not.


Title: Blue Screen of Death - Help
Post by: RaynePoodle on December 29, 2006, 09:29:10 pm
My hubby is an expert with comps, but he doesn't play Sims2... so he has no idea whats wrong... I'm still getting the BSOD too... so now I hardly ever play :(


Title: Blue Screen of Death - Help
Post by: susaninsturgis on December 30, 2006, 04:53:24 am
I have no bsod just screen of blue since upgrading video card. I will know more Thursday when more is done on computer. Im playing less these days. Right now I just want it to work right for Seasons, when it comes. Then after that maybe the new EP after that, then no more EPS. Im not doing sims 3 if I have to have a new computer and thats what it sounds like.


Title: Blue Screen of Death - Help
Post by: earth9876 on January 02, 2007, 09:10:45 pm
I too have had this problem since Pets. I too have been in contact with the support techs at EA Games, they gave me the same load about my drivers even though I had my drivers updated in August when I had extra memory and a new graphics card installed. After searching a number of sites and seeing that we aren't the only ones who have this problem I am convinced this problem has to do with Pets and probably won't be resolved until they come up with a patch. However I will continue to correspond with EA Games and if I am given any useful info I will most certainly pass it along.


Title: Blue Screen of Death - Help
Post by: RaynePoodle on January 03, 2007, 12:01:36 am
Well, because of this problem, I never play anymore :(


Title: Blue Screen of Death - Help
Post by: motherspet on January 04, 2007, 06:04:17 pm
All those of you who had the problem fixed with more ram, loke 2 gig, how much did you have before? And what new video card did you get? I am trying to solve this problem myself. It had started with FFS, which was the last installment before Pets, so I doubt it that it has something to do with the game. It is just so greedy for memory.


Title: Blue Screen of Death - Help
Post by: RaynePoodle on January 08, 2007, 05:06:09 pm
I have an Nvidia something or other... it was brand new... *rolls eyes*... but I bought it just so I could play the sequel to The Longest Journey... I can't remember the name, but it did need a brand new and much better vid card. So I know my vid isn't the problem... I don't think my RAM is either.... I've got lots of that too....


Title: Blue Screen of Death - Help
Post by: motherspet on January 12, 2007, 06:36:59 pm
There is a huge thread over at MTS for this subject. After reading every thread, following every link, dl 2 small softwares, nothing helped. So as a last resort I decided to rollback to an old driver which was mentioned a few times: 71.89. I have GEforce 6200 turbo charge. And guess what, it WORKED!! I have played for 4 hours and still no BSOD. Touch wood. I thought I tell you all here just in case it will somebody else.


Title: Blue Screen of Death - Help
Post by: jubelbelly on January 16, 2007, 12:58:51 pm
Did you get the body shop patch? I did that when the blue screen of death came and said something about a nv4_disp.dll file. I couldn't figure the problem. My drivers where all to date. So I reinstalled the sims, but this time I didn't put the patch on and no crashes yet. This maybe the casue.


Title: Blue Screen of Death - Help
Post by: Sam the T-man on January 17, 2007, 12:16:09 pm
Quote from: motherspet;522178
There is a huge thread over at MTS for this subject. After reading every thread, following every link, dl 2 small softwares, nothing helped. So as a last resort I decided to rollback to an old driver which was mentioned a few times: 71.89. I have GEforce 6200 turbo charge. And guess what, it WORKED!! I have played for 4 hours and still no BSOD. Touch wood. I thought I tell you all here just in case it will somebody else.


I can't back up this solution enough. To all of you guys saying you have updated/newest etc. drivers for your card, that is the problem! The solution being suggested here isn't to upgrade your drivers, but downgrade them. It does work, trust me.


Title: Blue Screen of Death - Help
Post by: RaynePoodle on January 18, 2007, 06:25:50 pm
That's not my problem, or at least, not the reason I am getting a blue screen. I haven't updated my drivers. My game had no problems until I installed Pets. And I have a GeForce 6200 NV44.


Title: Blue Screen of Death - Help
Post by: lucentgem on January 18, 2007, 07:13:48 pm
Rayne, I have a great video card: nVidia 6600GT 256 MB, lots of memory: 2GB and occasionally I do get a BSOD. There are three things that typically cause this for me. The experiences are slightly different but can cause the same effect.

1. Something running in the background is causing your game to pop out and then back in which will cause the BSOD when going back in. You may have already tried this...but just in case you didn't... Go to run under the start menu, then type msconfig, then go to startup items, then deselect everything that isn't system based. Your video card does not need to have something constantly running, nor does anything hardware related (usually)...however you will want to keep your firewall/antivirus going. If you need help determining what they are pm me and I'll go through it with you.

2. What power supply do you have? What wattage? Depending on the video card, more specifically whether or not it requires power of it's own, it may not be getting enough power from the power supply if the power supply is running too many items and this can cause issues. It usually shows up more often when running something graphic intensive.

3. Most likely cause of your issue is bad custom content. I've had situations where I can go into say the CAS and create a sim in a few mins flat. Then there are times when I've installed something recently and it can take an hour just because it's having problems loading due to bad content. This will also create the BSOD randomly. Pull anything newly installed (when the issue occurred of course) and try the game again. Clean Installer is great for organizing by day installed.

All that said, the above suggestions may not be the issue you are having but don't discount anything even though your hubby may be a computer guru. Sometimes it's the easiest answer and us techies tend to overlook those more often than not lol. I'm very guilty of it.

Also just as a side note...if you can find the time, organize your downloads folder with the subfolders. It was after Uni I think that we were able to do that and it makes a huge difference. You can also use the clean installer from MTS2 if you prefer to move all your sim related items like genetics, makeup etc over to the savedsims folder. It does help a bit. It won't solve your BSOD issue except for making it easier to narrow down bad CC in the future.


Title: Blue Screen of Death - Help
Post by: RaynePoodle on January 19, 2007, 12:11:52 am
Thank you very much for this. I always turn everything off that I can before I load the game, and I disconnect from the internet... so I can turn my firewall and antivirus stuff off.
I don't know anything about my power supply, but my hubby did say it was more than powerful enough. And if I am not happy about something with my computer or games, well, his life is a misery... like now... LOL
I've been thinking that it is just VERY bad CC... and once I narrow it down... when I have time... everything should be fine.
I was just playing not five minutes ago... everything was fine, been playing for 5 hours... then WHAM! Not bsod... but a totally black screen... as if my moniter was off... with my little green power light blinking... I had to restart my whole system. Because nothing else I could think of worked and hubby is not home atm... *sigh*
I'm off... I'm gonna see if I can  get some more time in before something bad happens... I still haven't sated my Sims2 craving.

Thanks again!


Title: Blue Screen of Death - Help
Post by: lucentgem on January 19, 2007, 12:43:39 pm
I think I'm using a different driver set but I won't be able to check until about 9 hours from now when I get home from work. :/


Title: Blue Screen of Death - Help
Post by: susaninsturgis on January 19, 2007, 03:24:41 pm
ILucent all you said above is what my tech friend has found. Its mostly CC. We updated to newest drivers, we have very good cards, one nividia one ati. Mine has 512. He says its CC most often. But still gets it. He thinks too that, there is a software glitch, that the new patch may hopefully fix within the game itself.


Title: Blue Screen of Death - Help
Post by: lucentgem on January 19, 2007, 05:54:59 pm
Yeah I've had issues where my game would just quit and my computer restarted and as soon as I cleared my bad content out, everything worked perfectly. It can be so deceiving at times. The weirdest for me is a bad object causing my game to crash when I was trying to shop for clothing for my sims. Go figure lol.


Title: Blue Screen of Death - Help
Post by: SImsMoM101 on January 20, 2007, 05:49:30 pm
I'm really getting tired of the blue screens.  It seems to only happen in the houses that existed before Pets.  I can have a house that is decorated to the nines and have no probs as long as the house was made after Pets.  My Sims can spend days downtown-most of the time at triple speed with 20 Sims on the lot with no probs-after Pets-it always crashed-I deleted it and put down the same lot(both identical)and I have no crashing probs or less the house I was at before was having probs but I still can get back without a crash.  I have a GeForce 6800 and a gig of ram.  My husband bought another video card(so I can go dual)and another gig of ram.  If that doesn't work than I guess I'll have to go through my 6 gigs of downloads--sob.  If anyone finds a bad download--tell us--I'll do the same.  I wonder if it is a prob with Pets reading old information on the lots?


Title: Blue Screen of Death - Help
Post by: lucentgem on January 20, 2007, 11:14:15 pm
Well I said I'd check my driver version and I had to laugh. I'm only at 6.14. :*)


Title: Blue Screen of Death - Help
Post by: Sam the T-man on January 21, 2007, 01:14:49 pm
Quote from: afallenangel;534998
Anyone know if you really need to go back as far as 71.89 ?   ... I am pretty sure I was using a more recent driver than that this past summer when I was playing the OFB expansion.  I just got Pets Expansion and started playing again when this problem started happening for me.  Not BSOD  from windows... just a blue screen, then black as if my monitor turns off.  Cant Alt Tab out or Window button out.   All I can do is restart.  

I also play WoW and have recently had to upgrade my vid drivers for that, so trying to figure out if I really need to go that far back on drivers (most recent is the 93.71) or if maybe just one step back might work.  

Thanks to everyone for all their input so far, very helpful!


You don't, no. In fact 71.89 won't work with my latest card - I'm using 77.72, which works fine for me :)


Title: Blue Screen of Death - Help
Post by: RaynePoodle on January 21, 2007, 05:40:24 pm
There seems to be a different answer to this problem for each person/system.

At the moment I am using Clean Installer to get rid of a bunch of CC that I have, but never use. There really is no point in having it... right? I'm keeping only the stuff I use on a regular basis. And hoping it'll help... a little bit. At least with speed and whatnot.

Oh and I have never been able to have 20 people on a lot and have my game just go screaming fast, that only happens right after I install it and any Exp. packs, with no CC....

I'm going to be getting some new hardware too, as soon as I get my tax return... in a couple weeks. I can't wait! I hope this helps too!!!

When you delete CC using Clean Installer, does it also remove it from your system? Or is that file lurking around somewhere, waiting for you to reinstall the game, and the CC... then WHAM! It shows up again??


Title: Blue Screen of Death - Help
Post by: lucentgem on January 21, 2007, 06:35:28 pm
It removes it from your sims game and the sims 2 folder.


Title: Blue Screen of Death - Help
Post by: motherspet on January 21, 2007, 09:06:33 pm
Quote from: afallenangel;534998
Anyone know if you really need to go back as far as 71.89 ?   ...
Thanks to everyone for all their input so far, very helpful!

Depending on which card version you are having, I also read that many were very succesful with 84.21.

I have played for days now without any problems. I am still touching wood. I had not deleted anything either.


Title: Blue Screen of Death - Help
Post by: RaynePoodle on January 22, 2007, 12:42:12 am
Well, I'm still hoping it's a CC conflict... or something like that... at least it better be... I just spent all day deleting stuff using CI... looking at one dimensional pics (if they had pics at all) and trying to figure out if I used that item at all... over all, I deleted over 2500 things... and have just over 3000 left... so if anything, I'm hoping my game will be a little faster without all that stuff junking it up :lol


Title: Blue Screen of Death - Help
Post by: dreamcatchermwh on January 22, 2007, 06:26:37 pm
I too am having the same probs. it is annoying and i don't play like i use to.But now that i see it's not only me and my comp.I am sure it is pets and i hope ea. comes up with a patch! My husband is experienced with computers and says we are updated on all drivers and more than enough memory and power supply,so it must be Pets.


Title: Blue Screen of Death - Help
Post by: motherspet on January 22, 2007, 06:39:27 pm
Quote from: dreamcatchermwh;540631
I too am having the same probs. it is annoying and i don't play like i use to.But now that i see it's not only me and my comp.I am sure it is pets and i hope ea. comes up with a patch! My husband is experienced with computers and says we are updated on all drivers and more than enough memory and power supply,so it must be Pets.

Again, have you down graded you drivers? It does seem a problem with many players that their drivers are too new and not compatable with EA at all.


Title: Blue Screen of Death - Help
Post by: motherspet on January 22, 2007, 06:41:24 pm
Quote from: RaynePoodle;539537
Well, I'm still hoping it's a CC conflict... or something like that... at least it better be... I just spent all day deleting stuff using CI... looking at one dimensional pics (if they had pics at all) and trying to figure out if I used that item at all... over all, I deleted over 2500 things... and have just over 3000 left... so if anything, I'm hoping my game will be a little faster without all that stuff junking it up :lol

You had 5500 of clothes?? Amazing. I only have 1500 files, 445 MB and that inludes skins and make-up too in saved sims folder. You have been busy!


Title: Blue Screen of Death - Help
Post by: Sam the T-man on January 22, 2007, 07:10:40 pm
Quote from: motherspet;539093
Depending on which card version you are having, I also read that many were very succesful with 84.21.

I have played for days now without any problems. I am still touching wood. I had not deleted anything either.


Interesting. I'll give it a go; hopefully it'll agree better with this card than it did my last one...


Title: Blue Screen of Death - Help
Post by: lucentgem on January 22, 2007, 10:47:32 pm
Quote from: motherspet;540670
You had 5500 of clothes?? Amazing. I only have 1500 files, 445 MB and that inludes skins and make-up too in saved sims folder. You have been busy!



You'll die to know I have literally close to 19 gigs of downloads. Needless to say I am working on cleaning it up and the only time I seem to have issues with the game is with Pets or bad CC.

Oh and didn't you know EA has a patch for Pets? It's called Seasons. ;p


Title: Blue Screen of Death - Help
Post by: sableskye on January 23, 2007, 09:17:58 am
19 gigs! wow, i thought i was bad at 6.5 gigs of cc.  lol. :) anyway, i do not know if what i have to tell you all will be helpful, but this is what works for me and the blue screen.  i do not have pests, nor do i have an nvidia graphics card.  i started having the blue screen issue after i installed  ofb.  beos and other experts recommend that you have 25% of your harddrive free.  that may work for some, but not for me.  my pc prefers at least 30% free.  so, if resetting your drivers and all the other tips do not work for you, maybe you should check your available space. just a thought.

:)


Title: Blue Screen of Death - Help
Post by: Sam the T-man on January 24, 2007, 04:12:59 pm
Quote from: Sadie79;540709
Interesting. I'll give it a go; hopefully it'll agree better with this card than it did my last one...


Nope, still getting BSOD with it :( Trying out 77.77, will keep you posted.


SimplePortal 2.1.1