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Title: Crashing after BV Post by: Nyane on January 07, 2008, 09:45:17 am After I install BV, my game is always crashing. I can only play 20 min :(
What can I do? Title: Crashing after BV Post by: Nyane on January 08, 2008, 10:18:19 am Quote from: lorinda;1090913 I found this info at mts2 . go to sims 2 folder at the bottom you will find groups.cache ,accessory.cache ,content registry and cigen.package i deleted them . the game remakes them so don't worry . there was other ways but this one worked for me. I deleted that, but the game keep crasing. Thanks anyway. Title: Crashing after BV Post by: Mihura on January 09, 2008, 10:17:23 am There wasn't any crash before Bon Voyage installation ?
Try to play without your downloads to see if a cusom content is involved. :) Title: Crashing after BV Post by: Consuela on January 28, 2008, 02:25:16 am Quote from: Nyane;1090858 After I install BV, my game is always crashing. I can only play 20 min :( What can I do? I have the same problem, reinstalled the game and played without any downloads. But the problem is still here. Also I have the error D3DERR_NOTAVAILABLE. So I contacted NVidia and EA about the above problems. They keep pointing their fingers to each other. So sorry I can't help you, but maybe it's a comfort that there are more people like you Title: Crashing after BV Post by: ancienthighway on January 28, 2008, 09:59:23 am D3DERR_NOTAVAILABLE is a DirectX error. Try updating the DirectX drivers (microsoft)
Title: Crashing after BV Post by: Consuela on January 28, 2008, 11:27:39 am Quote from: ancienthighway;1114244 D3DERR_NOTAVAILABLE is a DirectX error. Try updating the DirectX drivers (microsoft) Allready done that too, but thanks anyway...... Title: Crashing after BV Post by: caffeinated.joy on January 28, 2008, 12:02:39 pm For both of you having this problem, could you please tell us what video card you have? What I would do at this point is make sure it's supported.
Title: Crashing after BV Post by: Consuela on January 28, 2008, 01:59:21 pm Quote from: caffeinated.joy;1114319 For both of you having this problem, could you please tell us what video card you have? What I would do at this point is make sure it's supported. I have NVIDIA GeForce 7300 LE Update Version: 6.14.11.6921 (can play for an hour). All the other updates didn't work (could play for a half hour). Title: Crashing after BV Post by: caffeinated.joy on January 28, 2008, 02:32:49 pm Hmm, that should work. Did you game post an error log? If so, maybe you can attach it to a post in this thread so we can take a look. There might be some clues there.
Title: Crashing after BV Post by: Consuela on January 28, 2008, 06:54:57 pm Quote from: caffeinated.joy;1114453 Hmm, that should work. Did you game post an error log? If so, maybe you can attach it to a post in this thread so we can take a look. There might be some clues there. Ok, this is the error I got: Thank you, you are the first person who's taken the time to look at my problem. Title: error logs Post by: Consuela on January 28, 2008, 07:02:07 pm I found the error logs, I think you asked for.
Yesterday I reïnstalled my game and removed all my downloads, but the error still remaines. Title: Crashing after BV Post by: lewisb40 on February 01, 2008, 12:31:34 pm I am no programmer or able to read code, but from what I see as a problem, your RAM is low, that was a problem for me before I bought more memory. It could be programs running in the background, or some type of software running and using a boatload of your memory.
I use to have the same problem with my game crashing after 1 hour of play, considering the amount of CC I have in my game, I knew I needed more memory. LOL :D Title: Crashing after BV Post by: caffeinated.joy on February 01, 2008, 01:19:35 pm The log shows your free memory to be 272 mb...the game needs 512 mb (if you have Vista you need 1 gb). Try shutting down all unnecessary background tasks to free up more memory and see if you can run your game, but I would seriously suggest you upgrade your RAM.
Title: Crashing after BV Post by: vanessa on February 01, 2008, 10:24:57 pm You could also increase,even double,your virtual memory.Do you usualy get the message"your virtual memory is too low"?
Anyhow,if your ram is only 272 mb you are lucky you can play EPs at all.I have 500 mb RAM on my old pc and I wasn't able to instal any EP,I had to buy a new pc,lol. But if you want to double the virtual memory I can tell you how. Title: Crashing after BV Post by: Consuela on February 02, 2008, 11:23:58 am Thanks for you're help, I will free up more memory.
And Vanessa 135: I will contact you soon Title: Crashing after BV Post by: Consuela on February 03, 2008, 08:14:56 am I never had an message"your virtual memory is too low".
I get an error D3DERR_NOTAVAILABLE and my pc reboots after 30 minutes of playing the game. I asked NVIDIA and EA and they say that my pc has all the requirements. I looked in diag and I don't see 272 mb but: Memory: 1022MB RAM Page File: 333MB used, 2125MB available. So can anyone tell me where do I search for the 272? Title: Crashing after BV Post by: vanessa on February 03, 2008, 08:33:07 am Consuela,when you are in the neighbourhood you want to play,open the cheatbox and write"boolprop testingcheatsenabled true"and play the game with it.When you click on the family you want to play,you'll get the message about objects causing you problems and you can choose to reset,delete or ignore.sometimes it's inough to resete.But I had to delete many objects playing this game.You'll get messages even while playing the game.Even sims can cause problems.then you resete and - if it doesn't solve - delete.
And delete the object from the game. Title: Crashing after BV Post by: Consuela on February 03, 2008, 11:41:22 am Quote from: vanessa135;1121653 Consuela,when you are in the neighbourhood you want to play,open the cheatbox and write"boolprop testingcheatsenabled true"and play the game with it.When you click on the family you want to play,you'll get the message about objects causing you problems and you can choose to reset,delete or ignore.sometimes it's inough to resete.But I had to delete many objects playing this game.You'll get messages even while playing the game.Even sims can cause problems.then you resete and - if it doesn't solve - delete. And delete the object from the game. Ok, Vanessa 135 I will try this. Title: Crashing after BV Post by: caffeinated.joy on February 03, 2008, 12:53:00 pm It was in the exception log you attached to post number twelve. I'll copy and paste it here.
Exception time: 01/27/2008, at 01:41:40. Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION. Current thread ID: 2220 (0x000008ac). Version information: Application/module path: C:\Program Files\EA GAMES\De Sims 2 Op Reis\TSBin\Sims2EP6.exe Application/module version name: The Sims 2 EP6 Application/module version: 1.10.0.122 System version: Windows NT 5.1 System memory: 1024 Megabytes total, 272 Megabytes free. Application/module configuration: ReleaseSRT After taking another look at the exception code, the other possibility is you may have some bad memory, or even a bad/corrupt driver, or something as simple as spyware. I had the same error happening about six months ago, and did everything I could to fix it. I found I had some bad memory, so I replaced it, and the problem was fixed. You can test memory with this (http://www.softpedia.com/get/Tweak/Memory-Tweak/Microsoft-Windows-Memory-Diagnostic.shtml). There's also more information on the 0xC0000005 exception error here (http://www.updatexp.com/0xC0000005.html). Title: Crashing after BV Post by: Consuela on February 03, 2008, 05:22:07 pm Quote from: vanessa135;1121653 Consuela,when you are in the neighbourhood you want to play,open the cheatbox and write"boolprop testingcheatsenabled true"and play the game with it.When you click on the family you want to play,you'll get the message about objects causing you problems and you can choose to reset,delete or ignore.sometimes it's inough to resete.But I had to delete many objects playing this game.You'll get messages even while playing the game.Even sims can cause problems.then you resete and - if it doesn't solve - delete. And delete the object from the game. Hi Vanessa 135, I have done this and the only thing I got is the insimenator. Also I have only 70 downloads in my folder, so that is 7000 less than I had. Title: Crashing after BV Post by: Consuela on February 03, 2008, 05:25:44 pm Quote from: caffeinated.joy;1121876 It was in the exception log you attached to post number twelve. I'll copy and paste it here. Exception time: 01/27/2008, at 01:41:40. Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION. Current thread ID: 2220 (0x000008ac). Version information: Application/module path: C:\Program Files\EA GAMES\De Sims 2 Op Reis\TSBin\Sims2EP6.exe Application/module version name: The Sims 2 EP6 Application/module version: 1.10.0.122 System version: Windows NT 5.1 System memory: 1024 Megabytes total, 272 Megabytes free. Application/module configuration: ReleaseSRT After taking another look at the exception code, the other possibility is you may have some bad memory, or even a bad/corrupt driver, or something as simple as spyware. I had the same error happening about six months ago, and did everything I could to fix it. I found I had some bad memory, so I replaced it, and the problem was fixed. Hi caffeinated.joy, I went to that site and subscribed. As soon as I can download that program, I will let you know. Thank you so much for you're help.... Title: Crashing after BV Post by: Stargem2001luv on February 05, 2008, 04:15:15 pm I seem to be having a similar problem. I play for 30 minutes and my game crashes. I can't figure out what's causing it.
Title: Crashing after BV Post by: caffeinated.joy on February 05, 2008, 04:35:06 pm Same thing. Look in My Documents\EA Games\The Sims 2\Logs for an error log.
Title: Crashing after BV Post by: nuttyspiritual on February 05, 2008, 04:35:44 pm hmmmm interesting i used to run nvidia also and found that was a huge prob with my games just not sims hardware conflict everything crashed so I rid it and changed back to radeon ATi and boosted ram and processor and everything is sweet again odd crash with certain CC but very rare maybe the nvidia is causing probs for u also i also rid my spyware programs and it has helped heaps hope you sort it id be lost without my sims(smiles) hehehe even hubby had probs with running nvidia he now has duel core stuff so his running sweet again to GeForce good graphic but has room for improvement i think I wouldnt use again mind you
Title: Crashing after BV Post by: Consuela on February 05, 2008, 05:25:22 pm Today I could play over 2 hours and didn't get any errors.
My pc even didn't reboot. Thanks, caffeinated.joy, for you're help. I went to see in my logs and I saw something I never seen before. It was an excel file that I couldn't upload, so I copied it to an other file. Title: Crashing after BV Post by: caffeinated.joy on February 05, 2008, 05:40:52 pm You're more than welcome. I'm glad you've gotten it worked out.
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