Each time I try to download it I get an error message:( And I wanted it too.

I had the same problem and deleted the house as well as the hacks and am slowly in the process of putting them back in. I do not know which it was but, I got ticked and started the family all over again.

I must say that I also had a problem where I could not place a door or window and with that I deleted all of the hacks as well. The programs that they have out did not find the problem so other than doing as one site suggest and that was remove the hacks and put them in a different area and then input them back in the game one at a time which is totally time consuming when you have hundreds I just deleted and only put in ones that I totally trust now.

Good luck in your search for an answer for as stated I had to delete mine