Hey, sorry to just turn up here asking for help all of a sudden, and also I apologise if this has been asked before and/or is in the wrong place, but I really need help

.
Just recently re-installed all my Sims 2 games (base, Nightlife and Open For Business), in the C-drive (which still has about 10 GB free space) and downloaded the latest InSIMenator before playing.
At first the game ran fine, but for some reason when I created a family the family loading screen looked like this.

This also occurs if any changes are made to an existing characters appearance.
The InSIMenator does work fine for me so I doubt that is responsible? I only downloaded one other thing, a house which errored when I attempted to load it, but the face glitch occurred for the first time before that was first used (it was in the property bin though). Since then both the original family and the house have been deleted but the problem persists.
Any help would be greatly appreciated!
Cheers,
Perry.