I have a couple of suggestions that may or may not help, but I'll pass them along anyways.
First, I would suggest making sure that you have the most recent CEP (Colour Enabler Package), which can be found
HERE.Also, you should check to make sure that you have the necessary EP's/SP's that the creator is using. If the creator cloned a wall from Seasons to make their custom content and you don't have Seasons, the custom wall may not show up (which is why it's always advisable to use base game walls and floors when recolouring them for custom content).
Well I have all EPs and all SPs and I downloaded the most recent CEP and still nothing. I have also gone through all the walls and floors and I still cant find them....GRRR this is so frustrating. Any other ideas?