I move a family in a apartment the next door sims wont leave me alone I try to pay the person off that doesnt work I dont get how a other sim in a other apartment can cause so much problems??? is there a gitch??? or that other sim got problems???

I just bought the sims 2 apartment and I dont knoe if its me??? but they ad shows you can call out to the apartments to move but I play the same lot i noramlly play but it seems like you cant move??? so do anyone knoe if you can or cannot. or was it a false ad?? Help???