see this link to get game to launch
http://easims.custhelp.com/cgi-bin/easims.cfg/php/enduser/std_adp.php?p_faqid=14815&p_created=1181333259&p_sid=xa-zbtLi&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTEsMTEmcF9wcm9kcz03LDcwMCwzNTgyJnBfY2F0cz01NjYsNzEzJnBfcHY9My4zNTgyJnBfY3Y9Mi43MTMmcF9wYWdlPTE*&p_li=&p_topview=1