Blank Error Box When Trying to Load(Resolved)

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Alexavbriana:
I have all of the expansion and stuff packs, and up until a few days ago my computer was working fine.  When I load the game, it freezes a bit (mostly because I have a ton of downloads) but then it loads and I can play for hours without a problem.  On Sunday, I tried to play my game and a blank error box popped up.  Its top read The Sims 2 Mansion and Garden Stuff, there was the error symbol, but no information in the box.  Ever since then whenever I try to load the game, this error pops up, and I have no idea how to solve this problem.  Is there a way to find out what the error box is trying to say?

amc462000:
first - your disk is not dirty or dislodged?

second - go into my documents, ea games, sims 2 and delete accessory.cache & groups.cache & cigen.package (if you have it). try turning it on again.

Alexavbriana:
Thank you for your help, my game is now working.

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