red X popup when trying to start the sims 2?
JacobM:
when i try to start the sims 2, with all expansions. everything up to mansion & garden stuff, i get a red x popup box, with no text. what is this error, and how do i get my game to start?
what i did was i installed direct x 10 last night, but i think i already had that installed so it should not have messed up my game. i then installed the latest drivers for my video card and my game wouldn't start at all.
now i've done a system restore, and i get a red x popup box when trying to load the game.
i uninstalled mansion and garden stuff, and apartment life and reinstalled but i kept getting the same error. since the system restore didn't do anything, i've restored my computer back to its original state.
with the error still occurring.
help?
Tenshii~Akari:
Did you try deleting your cache files from your My Document's "The Sims 2" folder? Normally deleting the following files would solve the red "X" problem:
Groups.cache
Accessory.cache
cigen.package
ContentRegistry
If that doesn't work, what are your graphics specs? It's possible that if you were installing DirectX 10 for the first time, there may be a compatibility issue.
ladymiriam:
Totally agree with the above, whenever my game hasn't started or thrown an error on start up it has always been the cache files.
amc462000:
you're using the M&G disc right?
JacobM:
yes, i'm using the mansion and gardens disk.
there's no problems with cache files because i completely removed the sims 2 folder before starting the game. the game is supposed to open and generate new files in it's spot, but it won't.
i actually did install direct x 10 recently.. i'll try uninstalling and see what happens.
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