Problem with the updates & download manager

[Camaro_Girl666]

I've been playing the game with custom downloads and everything was fine. i haven't updated my game with any patches because i had to remove everything and re-install the game.

yesterday i got world adventures, it required an update and it failed. so i had to remove my custom downloads and re-install the basic game. i did that and then installed world adventures with no problems. i didn't update the game though.

my problem now is that the download manager isn't working. i can't update my game, and when i added my custom folder the game wouldn't start. i get a msg like " the game version doesn't match the data " :s

even before i add the custom folder download manager wouldn't start! i get "could not connect to EA download manager" =(

what do i do now  i want to play the ep with the custom objects and i want to update my game.

ps: i don't have the awesome mod.

[Camaro_Girl666]

and one more thing  , how can i re-download Riverview neighborhood ? i can't find it anywhere =(

[EKozski]

Did you download using Internet Explorer?

If so, a friend of mine told me, he downloaded the new 'hood and a roomset using his "points". Couldn't find them anywhere. He called EA Tech Support and they told him to download again using FireFox or Goggle Chome.

[Camaro_Girl666]

i don't use EI 
and that neighborhood was free to download 

[lessaren]

Remove all your CC.. Then delete the Cache files. and start the game

To delete your cache files, open your MY DOCUMENTS\Electronic Arts\The Sims 3\ folder. Inside will be a number of cache files:

* CasPartCache.package
* compositorCache.package
* scriptCache.package
* simCompositorCache.package

If it all runs fine then it is a mod that you had in the game or even an Object.