Thank you, oh mighty Bloom, keeper of vast meshing knowledge, for your fast response. However, being the moron that I am, your suggestion did not work. When I selected the verts around the neck and hit normal date merge, the neck area turned into this:
, which looks even funkier in BodyShop. The vertex data merge collapsed everything to a single point. Is that something that I need to do at the very beginning, before I save or export the mesh? Also, is there anyway you could dumb the process down a bit more for my benefit?
Thanks again.