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Need some assistance with Sims 2 Apartment Life
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Topic: Need some assistance with Sims 2 Apartment Life (Read 4996 times)
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Amberyl
Member
Posts: 26
Need some assistance with Sims 2 Apartment Life
«
on:
February 16, 2010, 12:54:19 am »
Here is the problem...I went to play my sims 2 (btw I have sims 2, Univ, NL, OFB, Freetime, Seasons, BV and AL), it would not launch. I received this error
Exception time: 02/16/2010, at 00:43:47.
Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.
Current thread ID: 3256 (0x00000cb8).
Version information:
Application/module path: C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe
Application/module version name: The Sims 2 EP8
Application/module version: 1.16.0.194
System version: Windows NT 5.1
System memory: 2048 Megabytes total, 2048 Megabytes free.
Application/module configuration: ReleaseSRT
Exception module: C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe.
Exception address: 0x0174aa8a. Section:Offset: 0x00:0x00000000.
Registers
EAX: 8c812fbf
EBX: 10000000
ECX: 10000000
EDX: 00000000
ESI: 8c812fbf
EDI: 00000000
CS:EIP: 001b:0174aa8a
SS:ESP: 0023:0253dec0 EBP:0253defc
DS:0023 ES:0023 FS:003b GS:0000
Flags: 00010282
Loaded Modules
Address Size Module Path
----------------------------------------------------------------------------------------------
0x00400000 29609984 Sims2EP8.exe C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe
0x7c900000 729088 ntdll.dll C:\WINDOWS\system32\ntdll.dll
0x7c800000 1007616 kernel32.dll C:\WINDOWS\system32\kernel32.dll
0x4fdd0000 1728512 d3d9.dll C:\WINDOWS\system32\d3d9.dll
0x6d990000 24576 d3d8thk.dll C:\WINDOWS\system32\d3d8thk.dll
0x77f10000 299008 GDI32.dll C:\WINDOWS\system32\GDI32.dll
0x7e410000 593920 USER32.dll C:\WINDOWS\system32\USER32.dll
0x77c10000 360448 msvcrt.dll C:\WINDOWS\system32\msvcrt.dll
0x77dd0000 634880 ADVAPI32.dll C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 598016 RPCRT4.dll C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 69632 Secur32.dll C:\WINDOWS\system32\Secur32.dll
0x77c00000 32768 VERSION.dll C:\WINDOWS\system32\VERSION.dll
0x76b40000 184320 WINMM.dll C:\WINDOWS\system32\WINMM.dll
0x76390000 118784 IMM32.dll C:\WINDOWS\system32\IMM32.dll
0x75a70000 135168 MSVFW32.dll C:\WINDOWS\system32\MSVFW32.dll
0x7c9c0000 8482816 SHELL32.dll C:\WINDOWS\system32\SHELL32.dll
0x77f60000 483328 SHLWAPI.dll C:\WINDOWS\system32\SHLWAPI.dll
0x5d090000 630784 COMCTL32.dll C:\WINDOWS\system32\COMCTL32.dll
0x73b50000 94208 AVIFIL32.dll C:\WINDOWS\system32\AVIFIL32.dll
0x774e0000 1298432 ole32.dll C:\WINDOWS\system32\ole32.dll
0x77be0000 86016 MSACM32.dll C:\WINDOWS\system32\MSACM32.dll
0x77120000 569344 OLEAUT32.dll C:\WINDOWS\system32\OLEAUT32.dll
0x71ab0000 94208 WS2_32.dll C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 32768 WS2HELP.dll C:\WINDOWS\system32\WS2HELP.dll
0x73f10000 376832 DSOUND.dll C:\WINDOWS\system32\DSOUND.dll
0x71ad0000 36864 WSOCK32.dll C:\WINDOWS\system32\WSOCK32.dll
0x10000000 188416 luyehije.dll C:\WINDOWS\system32\luyehije.dll
0x773d0000 1060864 comctl32.dll C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
0x03200000 278528 IS360mon.dll C:\Program Files\IObit\IObit Security 360\IS360mon.dll
0x76bf0000 45056 PSAPI.dll C:\WINDOWS\system32\PSAPI.dll
0x77690000 135168 NTMARTA.DLL C:\WINDOWS\system32\NTMARTA.DLL
0x71bf0000 77824 SAMLIB.dll C:\WINDOWS\system32\SAMLIB.dll
0x76f60000 180224 WLDAP32.dll C:\WINDOWS\system32\WLDAP32.dll
0x76d60000 102400 IPHLPAPI.dll C:\WINDOWS\system32\IPHLPAPI.dll
0x76d40000 98304 MPRAPI.dll C:\WINDOWS\system32\MPRAPI.dll
0x77cc0000 204800 ACTIVEDS.dll C:\WINDOWS\system32\ACTIVEDS.dll
0x76e10000 151552 adsldpc.dll C:\WINDOWS\system32\adsldpc.dll
0x5b860000 348160 NETAPI32.dll C:\WINDOWS\system32\NETAPI32.dll
0x76b20000 69632 ATL.DLL C:\WINDOWS\system32\ATL.DLL
0x76e80000 57344 rtutils.dll C:\WINDOWS\system32\rtutils.dll
0x77920000 995328 SETUPAPI.dll C:\WINDOWS\system32\SETUPAPI.dll
0x76f20000 159744 DNSAPI.dll C:\WINDOWS\system32\DNSAPI.dll
0x76fc0000 24576 rasadhlp.dll C:\WINDOWS\system32\rasadhlp.dll
0x59a60000 659456 DbgHelp.dll C:\WINDOWS\system32\DbgHelp.dll
0x06490000 1511424 nview.dll C:\WINDOWS\system32\nview.dll
0x74720000 311296 MSCTF.dll C:\WINDOWS\system32\MSCTF.dll
Call stack:
(Debug information (.pdb files) appears to be absent).
0x0000:0x00000000 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe.
0x0000:0x00000000 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe.
0x0000:0x00000000 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe.
0x0001:0x00017055 C:\WINDOWS\system32\USER32.dll GetGUIThreadInfo() + 301
0x0001:0x0000d473 C:\WINDOWS\system32\ntdll.dll KiUserCallbackDispatcher() + 19
0x0001:0x0007038a C:\WINDOWS\system32\nview.dll PMLoadPresentation() + 166122
0x0001:0x0004561e C:\WINDOWS\system32\USER32.dll GetRawInputDeviceInfoW() + 198
0x0001:0x0001be7c C:\WINDOWS\system32\USER32.dll SetLayeredWindowAttributes() + 106
0x0001:0x0000d473 C:\WINDOWS\system32\ntdll.dll KiUserCallbackDispatcher() + 19
0x0001:0x0001d442 C:\WINDOWS\system32\USER32.dll GetScrollInfo() + 1120
0x0001:0x0001c0d6 C:\WINDOWS\system32\USER32.dll CreateWindowExW() + 51
0x0001:0x00031f04 C:\WINDOWS\system32\ole32.dll CoGetTreatAsClass() + 6691
0x0001:0x0001e041 C:\WINDOWS\system32\ole32.dll CoInitializeEx() + 198
0x0001:0x00021a62 C:\WINDOWS\system32\ole32.dll CoInitialize() + 15
0x0001:0x00ae016d C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 3205236
0x0001:0x00ae0dd8 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 3208415
0x0001:0x00a5973e C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 2653765
0x0001:0x00016077 C:\WINDOWS\system32\kernel32.dll RegisterWaitForInputIdle() + 73
0x0000:0x00000000 C:\Program Files\EA GAMES\The Sims 2 Apartment Life\TSBin\Sims2EP8.exe.
Stack data: (ESP is 0x0253dec0)
0x0253dd40 40eadcf8 1d18d4cd 38400000 00000000 00000000 00979fc8 18400000 00000000
0x0253dd60 24000000 00007c00 d832b9e1 01000000 00000000 203a0000 00000000 20001000
0x0253dd80 784737b4 20d768e1 90d768e1 30e82ce4 9029488a 00000000 01000000 20001000
0x0253dda0 00000000 14463700 4c4437b4 e8f064ba 144637b4 5ba763ba 80d764ba ffffffff
0x0253ddc0 d89365ba d19565ba e0d07c89 040b7388 00c16a8a 48d768e1 e8d468e1 24000000
0x0253dde0 e0eb5302 203a0000 00000000 20001000 784737b4 20d768e1 90d768e1 30e82ce4
0x0253de00 00000000 00000000 23000000 23001000 14e5907c ae4f7274 80ee5302 01000000
0x0253de20 683f37b4 3b000000 cd047374 00007274 00000000 2cef5302 3b000000 aa94417e
0x0253de40 1b000000 46020000 1cef5302 23000000 e0d07c89 c04237b4 00000000 288fb1e1
0x0253de60 7f020001 00003c07 ce302003 00007c89 01000000 00007c89 801f0000 00000000
0x0253de80 00000000 dc3e37b4 00000000 c99165ba 00000000 00000000 00000000 280b7388
0x0253dea0 00000001 00000000 202d55e1 42710000 288fb1e1 ec3e37b4 908db1e1 00003800
0x0253dec0 a0b00210 a0b00210 6fab7401 59ad7401 bd2f817c 00000010 a0b00210 08000000
0x0253dee0 00000000 2cef5302 00b00210 00000000 a0b00210 00000000 00000000 b8ee5302
0x0253df00 53ae7401 00000010 18df5302 18df5302 00000000 a00f0000 00000010 0000807c
0x0253df20 0000907c 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0253df40 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0253df60 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0253df80 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0253dfa0 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0253dfc0 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0253dfe0 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0253e000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0253e020 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
Instruction data: (EIP is 0x0174aa8a)
0x0174aa0a bf 6f b1 b3 35 e6 26 d4 54 9a 23 eb 2e a0 94 7d 7c f2 2d a4 df 5b 6e 45 81 04 24 5e 00 00 00 8d
0x0174aa2a 64 24 04 9d ff 74 24 f8 eb e1 21 df c0 98 42 cf 19 4e 22 26 bb ee ad 8d 49 00 e9 89 5c 24 f0 8d
0x0174aa4a 1d ea e8 74 01 81 eb 72 46 00 00 87 5c 24 f0 ff 64 24 f0 4d 26 a5 a3 f1 5a 4e a4 81 5f 5e 5a 5b
0x0174aa6a c9 c2 08 00 56 57 8b f0 33 ff 85 f6 75 12 eb 18 0f be c0 50 e8 7e 5c 25 00 6b ff 1f 03 f8 59 46
0x0174aa8a 8a 06 84 c0 75 ea 8b c7 5f 5e c3 55 8b ec 56 8b 75 08 85 f6 75 04 33 c0 eb 37 8d 45 08 50 6a 40
0x0174aaaa 6a 04 56 e8 85 57 ec ff 85 c0 74 ea 8b 45 10 85 c0 74 04 8b 0e 89 08 8b 45 0c 89 06 8d 45 08 50
0x0174aaca ff 75 08 6a 04 56 e8 62 57 ec ff f7 d8 1b c0 f7 d8 5e 5d c3 8b 44 24 04 c1 e0 0b 33 44 24 04 53
0x0174aaea 33 44 24 0c 56 b9 eb 06 00 00 8b f1 33 d2 f7 f6 57 6a 0a 5f 8b f2 8b c6 99 8b d9 f7 fb 8b 14 d5
I ran all my normal virus/malware programs and then tried to launch sims again and nothing and the same message. I tried to uninstall so that I could reinstall AL and it would not let me uninstall. I took the freetime disk and launched it, it told me it was the wrong disk, please insert the correct disk. I put in AL and hit retry and it launched. Then I exited, attempted to run AL and it made the above error and would not go in. So, I again put the wrong disk in again and launched it, and it was again the wrong disk, and insert the correct disk, and put in AL and hit retry and it launched.
Any ideas would be greatly appreciated
Logged
Chaavik
Got Blood?
Super Mod
Posts: 2963
Criminal Mastermind
Re: Need some assistance with Sims 2 Apartment Life
«
Reply #1 on:
February 16, 2010, 09:12:59 pm »
This sounds more like a corrupted file than a memory issue. I seem to recall someone having a similar problem, but I did not know what the solution was for that.
I suggest you contact Tech Support and see if you can get help from them with this.
One other thing.. Did you update AL?
Logged
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