Crashing after install-Solved
jadeskyee:
I played my game a few nights ago with no problems. I started my game thursday night, when I loaded one of my lots the game crashed. I assumed it was the lot so I deleted it and tried another lot, the game crashed again. I figured it was probably my cc so I removed my downloads folder and it still crashed. I then removed my sims 2 folder and let the game generate new files and the crashing continued. At this point I figured the only option would be a fresh install. I uninstalled all my games and reinstalled just double deluxe. I started the game, I noticed the splash screen says the sims 2 and not double deluxe. Once I load pleasantview, the top menu seems to be missing downtown. I can load empty houses and I can get into cas but it crashes when I try to load a house with families. I also noticed that I dont have any cars, its not greyed out, there is no cars icon in my buy catalog. It seemed to have only installed the base game and celebrations stuff. I have never had this problem, 3 days ago my game ran fine with no problems. I thought it was the disc so I installed it on one of my laptops and it installed fine, so my computer is doing something wrong. All of my sims 3 games are fine as well as my other games, its only sims 2 thats is doing this. I have uninstalled and reinstalled several times and the same thing keeps happening. I have not made any changes to my computer. My computer meets and exceeds the requirements, I don't know what to do. I also noticed that the game is not generating any cache files in my documents folder either. I always delete them before I start the game but it does seem right they are not generating for me to delete. My only other and last resort is to reinstall windows but I don't want to do that since the only issue I'm having is with sims 2. Any help is greatly appreciated, thank you.
caffeinated.joy:
Try updating your graphic and sound drivers. Out of date drivers can cause game stuttering/crashes.
Edit: Also, please check your error logs and upload the most recent one as an attachment for one of us to look at. You'll find your error logs in Documents\EA Games\The Sims 2\Logs. It will start with Sims2Exception 2013.03.09 xx.xx.xx (the x's being the game's generated log code).
When you do this, please tell us what your system specs are (Operating system, RAM, CPU speed, graphic card, etc).
jadeskyee:
I did that yesterday, all my drivers are up to date. All of my other games are running fine. It seems the problem is the game is not installing properly, it looks like nightlife is not installing. This does not make any sense, everything was working fine a few days ago.
caffeinated.joy:
Did you read my edit regarding the error log?
jadeskyee:
My system specs. Thank you for your help.
Windows 7 Home Premium 64-bit
16 gigs ram
AMD FX(tm)-6120 Six-Core Processor 3.5GHz
AMD Radeon HD 7450
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