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Author Topic: Bon Voyage Crash  (Read 1838 times)
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CandyRed2006
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« on: September 13, 2007, 11:34:57 pm »

When I start Bon Voyage I get to a blue screen then the game crashes.  I cann't figure out why Bon Voyage won't run on my computer.  I even bought a new video card that works with Vista but I still didn't have any luck.  I would greatly appreciate it if someone would tell me what I did wrong.  Here are my specs

System Information
------------------
Time of this report: 9/14/2007, 00:20:55
       Machine name: YOUR-F212B5B038
   Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_gdr.070627-1500)
           Language: English (Regional Setting: English)
System Manufacturer: Gateway                        
       System Model: T3828                          
               BIOS: BIOS Date: 10/05/04 02:43:50 Ver: 08.00.10
          Processor: Intel(R) Celeron(R) CPU 2.80GHz, ~2.8GHz
             Memory: 1014MB RAM
          Page File: 1045MB used, 1248MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 10
DX Setup Parameters: Not found
     DxDiag Version: 6.00.6000.16386 32bit Unicode
  DxDiag Previously: Crashed in Direct3D (stage 2)

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: The file smwdm.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
          Input Tab: No problems found.

---------------
Display Devices
---------------
        Card name: VisionTek Radeon X1300 Series    
     Manufacturer:
        Chip type:
         DAC type:
       Device Key: Enum\PCI\VEN_1002&DEV_7183&SUBSYS_23501545&REV_00
   Display Memory:
 Dedicated Memory: n/a
    Shared Memory: n/a
     Current Mode: 1360 x 768 (32 bit) (60Hz)
          Monitor: Generic PnP Monitor
      Driver Name:
   Driver Version:  ()
      DDI Version:
Driver Attributes: Final Retail
 Driver Date/Size: , 0 bytes
      WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
Device Identifier:
        Vendor ID:
        Device ID:
        SubSys ID:
      Revision ID:
      Revision ID:
      Video Accel:
 Deinterlace Caps: n/a
     DDraw Status: Disabled
       D3D Status: Not Available
       AGP Status: Not Available
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 4.6 GB
Total Space: 74.9 GB
File System: NTFS
      Model: HDS728080PLAT20 ATA Device

      Drive: D:
 Free Space: 1.7 GB
Total Space: 3.6 GB
File System: FAT32
      Model: HDS728080PLAT20 ATA Device

      Drive: E:
      Model: LITE-ON COMBO SOHC-4832K ATA Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6000.16386 (English), 11/2/2006 04:51:44, 67072 bytes

Thanks in advance


Candy
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caffeinated.joy
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« Reply #1 on: September 14, 2007, 12:41:48 am »

do you get an error message when the game crashes?
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CandyRed2006
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« Reply #2 on: September 14, 2007, 12:49:21 am »

It just say the application has crashed & will terminate.  Once it said something about directX 9 but the dialog box closed before I could actually read all of it.
« Last Edit: September 14, 2007, 12:57:23 am by CandyRed2006 » Logged
Mihura
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« Reply #3 on: September 14, 2007, 03:17:22 pm »

Maybe can you update your drivers (especialy your graphic card driver) because of the direct x failure... But sorry I don't know if it's that. Smiley
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Deviancy
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« Reply #4 on: September 15, 2007, 01:39:24 pm »

That's an odd resolution you have things set at..

1360x768?

Desktop right?

You also don't have the drivers installed for your monitor.. not a big deal tho..

I don't even think the Sims supports 1360x768, I'd have to re-check.

But you should set your desktop to 1280x1024 or 1280x960..

If you're using a 14 inch monitor then set it to about 1024x768...

Refresh rate is fine..

When you bought that new card and installed it.  Did you install the drivers from the cd or from the website?  You always want to make you get them from the website.
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CandyRed2006
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« Reply #5 on: September 17, 2007, 03:05:01 am »

Thanks for the help, Deviancy! I finally got to play Bon Voyage.  :-P
 I downloaded the drivers from the website like you said & changed the resolution.  I also cleaned my harddrive & found out I had a lot of old files from upgrading to vista.

Thanks again
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