Yeah, they closed the main thread and gave the questions their own threads. Frankly though, if EA won't listen to concerns about SecuRom, what makes these people think they will about these questions? Oh no, wait, consumer research - they'll listen when it suits them. Right? ¬_¬
Nope. Believe me as a person who works in the PR business for the last 15 years. It's not about consumer research or anything like that. It's about creating the ghost of community friendlyness. They only want to cast the shadow of giving a damn. If the product is due to be out next year, they can't change very much. It has to be nearly finished and can only undergo some cosmetic changes.
And all you hear from corporations like that is freshly from the PR department. The designers and developers can't go to the bathroom without asking them first.