Have you tried deleting the 
Groups.cache, 
Accessory.cache, and 
cigen.package files?  Usually that solves that issue.  :angel:
(And I'm guessing the red text above also means that if it isn't anything related to posting a FAQ thread here, then it's not supposed to be put in this part of the forum. :dontknow:  It's usually for reading purposes only, since the questions addressed are the most common ones. I'm sure a mod will move this thread to its rightful place.  

 )