Can't get into my game, Help...

[marilynj72]

My game just started doing this, it's like when you play a c.d. the music skips...
well in the game as i start it up the music starts skipping and it freezes.
i took all my downloads out of the game and it still does it...
can someone help me fix this?
or tell me what's going on?

[Mihura]

The game freeze during loading with a sound glitch ? And you try to load it without custom content ? It's strange. :roll: Sorry but have you been able to play the game before ?

[marilynj72]

The game freeze during loading with a sound glitch ? And you try to load it without custom content ? It's strange. :roll: Sorry but have you been able to play the game before ?

yes, i was able to play the game before, but i also realized that while playing life stories that while playing the game it froze up on me. Then i remember that while i was playing runescape (on the internet) that froze up on me too, but i thought that was something to do with the site.

i scanned my computer for viruses (using mcafee) and scanned my computer for spyware/adaware (whatever you call it, using spydoctor) and neither programs found anything...

everything was fine up until a few days ago and to my knowledge nothing has been downloaded on this computer since a 2weeks ago, when i was downloading stuff from the sims resource for my game. And even after that everything was fine.

[Mihura]

Now this happening all the times you are trying to load the game ?

You can possibly try to desinstall and reinstall, maybe it can help but I don't see where is the problem. :roll:

[pandasan]

Have you tried looking at http://support.ea.com ? Usually you can drill down through menus and then search their technical support FAQs for possible resolutions, and if none is found, contact a person. I would check myself, but I'm on my work computer and they have that site blocked >.>;;