Can't install sims 2 with Vista!

[amy5335]

I wasn't sure where exactly to post this, but hopefully someone can help me..

I just got a new laptop, it's a dell inspiron 1525 and I have windows vista home premium.

I try to install the sims 2, and I get to the second disc, and I get an error message everytime. The message is:

"A problem occured when trying to transfer the file 'TSData\Res\Sound\Voice6.package"

I read on the EA games website to try turning off my firewall, so I did. Didn't work. The graphics card I have is an Intel® Graphics Media Accelerator X3100 and for RAM I have 3062 MB.

Someone help! I need my sims!

[EKozski]

Did you try cleaning your disc off?

[amy5335]

mhm. to make sure I tried them in another computer and it worked fine..

[jaccirocker]

'Kay, I had the same problem but with disk one. What I had to do eventually was copy all the files to the hard drive and then go from there. I don't know if it will let you do it that way or not, it took forever. One thing that helped was browsing to the cd/dvd drive and right clicking on the sims 2 disk and choosing run as administrator. Hope that helps some.

[amy5335]

gah I'm clueless with this stuff. how do i copy all the files to my hard drive?

[EKozski]

Highlight them all
right click, copy
go to hard drive, right click again, paste

[amy5335]

...highlight what? nothing is installed..

sorry I'm an idiot.

[amy5335]

I DID try right clicking on the sims disc and choosing run as administrator and I still get the same error message

[EKozski]

Here's a list of stuff to help you out, in case you didn't see it.
http://www.insimenator.org/showthread.php?t=35434

EDIT: You might want to try reading this.

[amy5335]

The first link, it doesn't even list my graphics card, so idk.

Second link, idk either. lol. I tried installing it on another computer and it worked fine..

[EKozski]

It might be your graphics card........I'm not really sure.

Or, your CD/DVD has a problem reading a sector on the disc.

[lewisb40]

I am not an expert, but since your problem is loading a sound part to the game, check your audio info. Like is it an on board (part of the motherboard) sound/audio bit, or do you have a sound card. I would look into a sound card for more power, the on board tends to suck. That's my opinion.

[EKozski]

What I did was, copied his error message and did a search with, Google.

Most of the hits I got was, related to the graphics card.

A few people tried and tried and finally got the game installed.

[Prudensh]

What I did was, copied his error message and did a search with, Google.

Most of the hits I got was, related to the graphics card.

The Intel Graphics Media Accelerator is an onboard graphics card and onboard graphics cards are not recommended for the Sims 2 or supported. Your other computer probably has a stand-alone grahics card.