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Author Topic: Game crashes when browsing Buy Catalog [RESOLVED]  (Read 2330 times)
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Exxie
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« on: June 10, 2008, 06:32:02 pm »

I have Uni, NL, OFB, Pets, and I just installed Seasons. That is when this problem started happening.

To be more specific, it crashes only when I try to view the "Decorations" --> "Miscellaneous" (the button with the three circles). I can select "View All" and see the first page of items, but as soon as I hit the arrow to go to the next page, I can only assume one of the items from the Misc. page is on the next page, and the game crashes again. I can view all other items in the Buy Catalog without problems, including all items under the Decorations tab, except for the ones under Misc.

I have removed my hacks folder; no effect, the game still crashed when I tried to view Miscellaneous Decorations.
I removed any folders containing custom furniture; game still crashed.
I have not yet removed the entire Downloads folder, but I did try removing any folder of custom content that may have affected the Buy Catalog in any way.
I have deleted the Groups.cache to no avail.

Basically, I have run out of solutions, but to no avail. I was hoping someone here might have an idea for me that I have not yet tried. My gameplay is not affected in any other way. This is the only problem I have encountered, in that one specific area, and while it doesn't destroy my ability to play the game, it is rather obnoxious.

The only thing I can think of is an uninstall/reinstall, but I wanted to post here and get opinions first.
« Last Edit: June 10, 2008, 07:24:55 pm by Exxie » Logged
EKozski
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« Reply #1 on: June 10, 2008, 06:53:07 pm »

Try deleteing your accessories.cache
Then go into your Thumbnails folder and delete those.

That usually works for me.

Also, did you download and install the patch?
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The Sims 3.........NO!
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Exxie
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« Reply #2 on: June 10, 2008, 07:02:06 pm »

Thanks for the suggestion, but apparently that's not it either. The game still crashed.

And yes, I did download the patch, as soon as I installed the game.
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EKozski
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« Reply #3 on: June 10, 2008, 07:21:21 pm »

Did you try taking your entire downloads folder out?
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The Sims 3.........NO!
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Exxie
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« Reply #4 on: June 10, 2008, 07:23:58 pm »

Ah! I found the problem. It was something the the CEPs extra files. I took them out, and the problem is solved.

Thanks for your help, though. <3
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EKozski
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« Reply #5 on: June 10, 2008, 07:47:18 pm »

You're welcome.
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The Sims 3.........NO!
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irony
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« Reply #6 on: July 22, 2008, 10:30:19 pm »

Quote from: Exxie;1272898
Ah! I found the problem. It was something the the CEPs extra files. I took them out, and the problem is solved.

Thanks for your help, though. <3


I am having the exact same problem as you explained. What do you mean by CEP extra files??
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Tenshii~Akari
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« Reply #7 on: July 22, 2008, 11:54:19 pm »

The folder labled "zCEP-EXTRA" that's in your C:\My Documents\EA Games\The Sims 2 folder after you install the newest CEP update.  I think this may also be my problem, as I'm having the same issue.  Probably an extra in that folder that's only available in a later EP than Seasons.  Wink  Thanks for the tip on that file, Exxie.  :smile bi:
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ancienthighway
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« Reply #8 on: July 23, 2008, 12:15:08 am »

I've read more and more about objects in the zCEP-EXTRA folder causing problems.  Knowing Numenor wouldn't release something that's broken, I believe you're right about the EP requirement.  I've got all except Pets and haven't had any issues, so it must be an FT object causing problems for people.
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irony
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« Reply #9 on: July 23, 2008, 09:11:48 am »

Ok, thanks for explaining that. I will go try that! Smiley
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unclesparks
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« Reply #10 on: July 23, 2008, 10:47:12 am »

Aha! This explains the problem I've had, only for me it was the statues and glasses sections.  I was able to get it to go away (temporarily) by deleting all my .cache files. But whenever I'd click on the bad file it would cause the crash next time I went to buy (or some time in the future) so I could never find the file that caused it since there was no rhyme or reason for when it hit.  I'm usually very careful not to download something that is of a higher ep then what I have but sometimes you miss something, or someone doesn't bother to document their work.

I just added BV and FT as well, so hopefully this problem should be resolved for me as well.
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