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video card issue
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Topic: video card issue (Read 4884 times)
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headcrab
Member
Posts: 27
video card issue
«
on:
July 11, 2010, 11:16:06 pm »
I have a problem when running the sims 3 and get a message that says the video card is not recognized by EA's database is that supposed to happen?
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caffeinated.joy
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Re: video card issue
«
Reply #1 on:
July 11, 2010, 11:19:03 pm »
Well, since we aren't mind readers (psycho and psychic may sound similar, but guess which one I'm not
), and we can't actually physically see your computer, telling us your computer specs would be a great start.
It could very well mean your video is not supported and won't work with the game, but until I know more I can't say for sure.
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headcrab
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Posts: 27
Re: video card issue
«
Reply #2 on:
July 11, 2010, 11:35:59 pm »
The computer is a Dell Dimension 4700 and it has 3 gigabytes of RAM also a Nvidia GeForce 210 graphics card
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caffeinated.joy
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Re: video card issue
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Reply #3 on:
July 11, 2010, 11:48:26 pm »
What is your processor speed and what operating system are you using? Also, is this just the base game?
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headcrab
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Posts: 27
Re: video card issue
«
Reply #4 on:
July 11, 2010, 11:53:36 pm »
Windows XP service pack 3 and I believe 2.65 ghz but I could be wrong and also it's the base game.
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caffeinated.joy
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Re: video card issue
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Reply #5 on:
July 11, 2010, 11:55:01 pm »
Answer the whole question, please. Is this the base game you're trying to install?
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headcrab
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Posts: 27
Re: video card issue
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Reply #6 on:
July 11, 2010, 11:58:13 pm »
I already installed the base game this only happens when trying to play the game.
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caffeinated.joy
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Re: video card issue
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Reply #7 on:
July 12, 2010, 12:07:34 am »
OK, so, again, is this just the base game or do you have any EPs and/or SPs? Really, I'm not repeating myself because I like to see my words on the screen. I'm trying to get all the information needed to help.
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Everybody should believe something.
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headcrab
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Posts: 27
Re: video card issue
«
Reply #8 on:
July 12, 2010, 12:12:30 am »
It is the base game
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BlooM
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Re: video card issue
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Reply #9 on:
July 12, 2010, 06:51:44 am »
Try updating your videocard and make sure you have the latest patch installed for the game.
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