I really need some help!!

[KCeeV291]

I don't know what's going on but everytime I open up a Sim Family it always turn out like this:




Any help??

[MissDoh]

I would start by updating my videocard drivers.

[KCeeV291]

Okay I'll do that. I'll let you know if there's any more problems.

[KCeeV291]

I tried updating my graphics card but it says my computer doesn't match the requirements. Is there another way I can fix this problem?


OT: Sorry for the double post.

[BlooM]

find out wat videocard you running.
Also reinstall direct x 9.0 C
Does this happen on maxis default lots /family also?
Its possible that there's custom content(like a high polygon hairmesh, or such) that your videocard cant handle.

[KCeeV291]

This only happens when I go into my families. It never happened with the default lots.

[KCeeV291]

Is that all I should do? Just install DirectX9 C?

OT: Again sorry for the double post..

[MissDoh]

Do you know what brand and model of videocard you have?  You should always be able to update your drivers unless you have a very old computer.

And about this:

I tried updating my graphics card but it says my computer doesn't match the requirements.

What program said that?  Did your recently add a new ep? The minimum requirement got higher since OFB.

You can edit your post instead of double-posting

[KCeeV291]

If this helps any, I have ATI Radeon Xpress 1100 Series. The only EP I added was NL. And sorry for the double posts.