My lost customers usually ask to show sth - I show and they come happy

But Salers never see them..

Bad thing to me[/QUOTE]
That's my biggest annoyance too. I like when they ask for help. I agree with Alias its easy customer loyalty stars byut even my crack sales people that never miss a good buy bar opportunity seem to have blinders on when it comes to a customer asking for help. Do you think that something could be made that helps with that?